Desktop Support Technician

i3 International LLC
Cameron, LA, United States
25 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$70,000.0 - $80,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Software Engineering

Job description

  • Provide Help Desk/Service Desk support to employees.
  • Troubleshoot hardware and software issues.
  • Support both macOS/Apple and Windows environments.
  • Assist with employee onboarding and offboarding.
  • Train users on applications and hardware.
  • Coordinate and triage issues with third-party IT providers.

Requirements

  • 2+ years of Help Desk, Service Desk, or IT Support experience.
  • Strong macOS/Apple support experience.
  • Windows/Microsoft support experience.
  • Strong troubleshooting and communication skills.
  • Apple certification or Apple Genius experience is a plus.

Pay: $70,000.00 - $80,000.00 per year

Experience:

  • macOS/Apple: 1 year (Required)
  • Apple Genius : 1 year (Preferred)

License/Certification:

    • Apple certification or Apple Genius experience (Preferred)

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