Desktop Support Technician
i3 International LLC
Cameron, LA, United States
25 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$70,000.0 - $80,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Software Engineering
Job description
- Provide Help Desk/Service Desk support to employees.
- Troubleshoot hardware and software issues.
- Support both macOS/Apple and Windows environments.
- Assist with employee onboarding and offboarding.
- Train users on applications and hardware.
- Coordinate and triage issues with third-party IT providers.
Requirements
- 2+ years of Help Desk, Service Desk, or IT Support experience.
- Strong macOS/Apple support experience.
- Windows/Microsoft support experience.
- Strong troubleshooting and communication skills.
- Apple certification or Apple Genius experience is a plus.
Pay: $70,000.00 - $80,000.00 per year
Experience:
- macOS/Apple: 1 year (Required)
- Apple Genius : 1 year (Preferred)
License/Certification:
-
- Apple certification or Apple Genius experience (Preferred)
Apply for this position
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