Data Center

Job Cloud Inc.

Santa Clara, CA, United States

14 days ago

Apply on www.indeed.com

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

$72,800.0 - $83,200.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Computing Platforms JIRA Intelligent Platform Management Interface BIOS Command-Line Interface Software Documentation Computer Networks Data Centers Data Center Infrastructure Management (CIM) Linux Distributed Systems Firmware

+13 more

Hardware Design Monitoring of Systems Issue Tracking Systems Networking Hardware Network Diagrams Remote Infrastructure Management System Testing Graphics Processing Unit (GPU) Hardware Infrastructure Network Server Cisco Hardware Debugging Servicenow

Job description

Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware.
Perform advanced rack and stack activities, including rail installation, structured cabling, power distribution, and hardware integration.
Diagnose and resolve hardware failures involving servers, GPUs, storage systems, networking equipment, and supporting infrastructure.
Execute firmware updates, BIOS configuration changes, hardware replacements, and system validation.
Support large-scale hardware deployments, refreshes, migrations, and expansion projects.
Perform root cause analysis on infrastructure issues and implement corrective actions.
Monitor data center health, environmental conditions, and equipment status using DCIM and monitoring tools.
Follow established operational procedures, change management processes, and documentation standards.
Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to resolve complex technical issues.
Mentor L1 and L2 technicians by providing technical guidance, training, and escalation support.
Ensure compliance with safety standards, ESD procedures, security policies, and operational best practices.
Participate in on-call rotations and support maintenance windows outside of standard business hours when required.

Requirements

5+ years of experience supporting enterprise or hyperscale data center environments.
Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
Experience with:
Rack and stack deployments
Structured copper and fiber cabling
Server diagnostics and hardware repair
Power distribution systems (PDUs)
Remote management tools (iLO, iDRAC, IPMI, Redfish)
Understanding of Layer 1 and basic Layer 2 networking concepts.
Experience reading rack elevations, network diagrams, cable matrices, and technical documentation.
Familiarity with Linux operating systems and basic command-line troubleshooting.
Experience using ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
Strong analytical, troubleshooting, and organizational skills.
Excellent written and verbal communication skills.