Cvent Platform Administrator

We are seeking a Senior Cvent Platform Administrator to serve as a subject matter expert responsible for the hands-on administration, governance, configuration, reporting, and operational support of an enterprise Cvent platform., The ideal candidate will have strong experience managing Cvent in a complex or highly regulated environment and will be responsible for maintaining platform standards, user access, workflows, templates, reporting, data quality, documentation, troubleshooting, training, and continuous improvement., * Serve as the senior operational SME for Cvent administration.

• Manage day-to-day Cvent platform administration, maintenance, monitoring, and support.
• Configure and maintain account settings, workflows, templates, forms, fields, libraries, and platform features.
• Manage user access, roles, permissions, and governance controls.
• Create and maintain Cvent event, registration, budget, survey, Meeting Request Form, process, and reporting templates.
• Build, maintain, test, and validate Cvent reports and reporting templates.
• Perform data-quality reviews and resolve reporting/data inconsistencies.
• Troubleshoot complex Cvent configuration and platform issues.
• Maintain SOPs, configuration records, process documentation, templates, job aids, and decision logs.
• Support compliance, privacy, security, audit, and governance requirements.
• Manage intake, triage, prioritization, and resolution of Cvent administration and support requests.
• Provide advanced support to internal users, Cvent Champions, agencies, and other stakeholders.
• Develop and deliver Cvent onboarding, administrator guidance, and role-based training.
• Identify opportunities for standardization, process improvement, and platform optimization.
• Partner with Legal, Compliance, Finance, IT, Procurement, agencies, and business teams.

• Cvent Account Administrator Certification - Required
• Cvent System Administrator Certification - Required
• Significant hands-on experience administering Cvent in an enterprise, complex, or highly regulated environment.
• Advanced knowledge of Cvent account architecture and configuration.
• Strong experience with user administration, roles, permissions, and access controls.
• Experience with Cvent workflows, templates, forms, custom fields, and governance controls.
• Strong Cvent reporting, report creation, data validation, and data-quality experience.
• Experience with troubleshooting, testing, documentation, and configuration changes.
• Knowledge of Cvent integrations and their operational implications.
• Strong documentation and audit-ready operating practices.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work independently.
• Strong stakeholder-management and influencing skills.

Preferred Qualifications

• CMP - Certified Meeting Professional
• 5+ years of Cvent administration, event technology, or meetings-technology experience.
• Experience within pharmaceutical, life sciences, healthcare, or another regulated environment.
• Knowledge of meetings and events operations.
• Experience developing and delivering platform training and onboarding.
• Experience supporting agency/vendor users in an enterprise Cvent environment.
• Experience with change adoption, process standardization, and continuous improvement.

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• • Are you a US Citizen or GCH? If on Visa please mention the Visa Status
• • Are you ready for background check and drug screen in accordance with the local law and regulations?
• • Please confirm your email address and contact number?
• • Cube Hub payroll is “Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy?
• • What is your Expected Pay Range?
• • What is a good time to contact you?
• o Are you ok with following Shift (First Shift)
• Do you have both Cvent Account Administrator Certification and Cvent System Administrator Certification?
• Do you have significant hands-on experience administering and configuring Cvent in an enterprise, complex, or regulated environment, including user access, workflows, templates, forms, reporting, and troubleshooting?
• Are you a local candidate who can work onsite in Foster City, CA, 3 days per week for the full 6-month contract?