Hardware Engineering Manager, Fleet Analysis and Central Triage, PIE

• Work directly with customers, data center teams and manufacturing teams to understand and analyze hardware quality issues.
• Partner with internal hardware and software teams and external vendors to triage and root cause hardware reliability issues.
• Lead systemic changes to drive continuous improvement in fleet analysis and triage of hardware issues to get to improve speed to resolution.
• Represent the Fleet Hardware Reliability team within the broader platforms design, deployment and supply chain organizations.

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Share Hardware Engineering Manager, Fleet Analysis and Central Triage, PIE, * Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, a related field, or equivalent practical experience.

• 6 years of experience working on hardware quality within a data center or IT environment.
• 3 years of experience in technical leadership.
• Experience in data center and enterprise hardware (servers, storage, networking and AI systems), design processes and verification methodologies.

Preferred qualifications:

• PhD degree in Electrical Engineering, Computer Engineering, Physics, a related field, or equivalent practical experience.
• Experience presenting to executive leadership.
• Experience working with the cross functional engineering teams, supply chain team, and the Data Center team.