Data & Design Lead

In this role, you’ll be an integral part of the newly formed Business Data team, working within the broader Business Banking function. You’ll work collaboratively with key stakeholders across the Society to manage data across Business Banking as a whole, understand problems and opportunities, and build out data and analytic solutions and insights. This is with the context of internal goals, innovation, and external insights, whilst identifying opportunities and supporting the development and execution of Society & Business Banking strategies. This is a new role and you’ve an amazing opportunity to leverage your strengths and help shape our future success.

This role is within the Business Banking function, specifically within the newly formed Business Data Team. While the team will be cross-skilled, your strengths and preferences will be aligned to the areas that our team covers:

• Data Management & Control - owning data governance, data management and control, including remediation, preventative controls, and compliance. We’ll be building a clear, trusted landscape of data that is critical, captured, moved, used, and controlled, in line with internal and external expectations.
• Insights & Analytics - delivering, complementing and supporting broader insights across Business Banking. We’ll be elevating the visibility, value, and strategic use of analytics across the Society and Business Banking.
• Data Strategy & Design - providing direction and coordination on Business Banking and broader Society data initiatives, including integration and technology. We’ll be shaping and embedding a cohesive data strategy aligned with business, regulatory, and risk objectives., You’ll be leading a team and supporting the broader function with initiatives, activities, integration and transformation, while developing and maintaining strong working relationships within the broader Society. This will be one of the bigger challenges, and opportunities, as together we shape success for Business Banking and the Society.

You’ll be developing a range of activities associated with understanding and optimising Business Banking data, using advanced analytical skills and technologies to provide accurate, timely and insightful analysis of data, developing solutions to improve strategies and personalisation, ultimately providing data-led, transformative valuable analytics.

You will be designing and implementing complex solutions into efficient, controlled and auditable BAU processes. You’ll be managing business scope areas and critical data including identifying, assessing, preventing and mitigating risks and issues. You’ll also be exploring the responsible adoption and use cases of AI within the function and wider organisation., Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Do you have experience in SQL?, We need you to have:

• Demonstrable experience of people leadership
• Knowledge and experience of Financial Services and Data Management risks, controls, products, propositions, organisational structures, systems, processes, operations and data landscape
• Excellent oral and written communication skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences
• Experience in designing, building, monitoring and optimising complex strategies/solutions and data analytics with high levels of automation and controls
• Expertise in logically analysing and interpreting data, backed by a high-level qualification in a relevant discipline or a strong track record within the field (particularly SAS/SQL, modelling and reporting techniques)
• An understanding of AI with appetite to learn more

Pulled from the full job description

• Company pension
• Paid volunteer time
• Private medical insurance, There are all sorts of employee benefits available at Nationwide, including:
• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our London or Northampton office. If you are aligned to our Glasgow or Edinburgh hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Glasgow or Edinburgh. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can., As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.