Pallet Network Operations Supervisor (Palletforce) - Hybrid Role

White Logistics is a fast-paced and growing transport business, and we are looking for a reliable, proactive and accountable operator to take ownership of our evening Palletforce operation.

This is a hands-on hybrid role, combining:

• Pallet network coordination (Palletforce)
• Live traffic desk support
• Shift-level responsibility

This is not a reactive role. You will be expected to spot issues early, take control and keep the operation moving., Pallet Network Operations

• Process outbound Palletforce shipments accurately and on time
• Liaise with hubs and partner depots
• Monitor trunk departures and network cut-off times
• Monitor pallet volumes and ensure trunk capacity is sufficient
• Track driver availability (holiday/sickness) and maintain cover
• Plan ahead for seasonal volume peaks and fluctuations
• Resolve delivery and collection queries quickly and effectively

Traffic & Operational Support

• Support daily fleet operations
• Track vehicles in real time and respond to delays
• Assist with route planning and load control
• Ensure efficient use of vehicles and drivers

Customer & Service

• Provide clear, professional updates to customers
• Take ownership of service failures and drive resolution
• Maintain strong OTIF performance

Shift Responsibility

• Act as the main operational contact during your shift
• Support drivers and maintain operational standards
• Assist in training and onboarding new starters

Do you have experience in Transportation management systems?, * Experience in transport, logistics or pallet networks

• Confident communicator
• Organised, detail-focused and able to prioritise workload
• Comfortable working in a fast-paced, time-critical environment
• Proactive mindset. Someone who takes ownership
• IT competent (Microsoft Office / transport systems)

Reliability and attitude are critical - this role requires someone who shows up, takes responsibility and delivers on a daily basis., * Do you have experience relevant to the advertised position?

Experience:

• transport/logistics related: 1 year (required)

Language:

• English (required)

Pulled from the full job description

• Free parking
• Company pension
• Cycle to work scheme
• On-site parking, * Monday to Friday, 11:00 to 20:00
• Participation in an on-call rota (shared across the team)

Package

• £28,500 - £32,000 salary (DOE)
• 28 days holiday (including Bank Holidays)
• Company pension
• £250 annual loyalty bonus (discretionary)
• Cycle to work scheme
• On-site parking
• Real progression opportunities

Why Join White Logistics?

• Growing and ambitious business
• Exposure to both pallet network and general haulage
• Supportive but performance-driven culture
• A role with real responsibility and impact, * Company pension
• Free parking
• On-site parking