TELECOMMUTE Sr.BMC Helix Developer

ZENITH SYSTEM SOLUTIONS, INC.
United States
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Databases Restful APIs

Requirements

  • 5+ years of hands-on experience with BMC Remedy / AR System / BMC Helix in an enterprise production environment.
  • 3+ years in a senior developer, administrator, or technical lead role on Helix or equivalent ITSM platform.
  • Demonstrated experience supporting Helix ITSM, Smart IT, Digital Workplace, and Service Catalog (SRM) in production.
  • Proven track record building and maintaining REST API integrations between Helix and external enterprise systems.
  • Experience with Incident, Change, and Request module configuration - workflows, approvals, templates, and self-service intake.
  • Experience operating multi-tier Helix environments (AR Server, Mid-tier, RSSO/SSO, database layer).

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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The danger of adopting default REST APIs

Stefan Priebsch · World Congress 2021

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Developer experience and project variety at scale

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