BMC Helix Developer

• Design, build, and enhance applications on the BMC Helix platform.
• Develop and customize ITSM modules (Incident, Change, Problem, Service Request), forms, workflows, business rules, and UI components.
• Build workflows using Developer Studio / Innovation Studio / Digital Workplace, configuring approvals, notifications, escalations, and automation logic.
• Develop integrations with external systems using REST APIs / SOAP / Web services, building connectors and data exchange processes.
• Design and maintain CMDB data models and asset lifecycles, ensuring alignment with ITIL best practices.
• Develop dashboards and reports (Helix Dashboards, KPI tracking) and perform performance analysis and monitoring.
• Enable application migration from the old platform to Innovation Studio, ensuring existing application functionality remains intact.

• 10+ years of Helix development experience.
• Strong expertise in BMC Helix ITSM / Innovation Suite / Remedy.
• Experience with BMC Helix migrations.
• Proficient in workflow development (Active Links, Filters, Escalations).
• Skilled in APIs & integrations (REST/SOAP).
• Understanding of ITIL service management processes.
• Strong troubleshooting, stakeholder management, and leadership skills.

Job ID:26-21177 Pay Range: $73 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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