Ortho Now APP - 40 hours

The HSS Orthopedics Now program provides consistent, immediate access for patients 12 years and older with an undiagnosed musculoskeletal injury or sudden onset of pain to be triaged, receive an initial diagnosis, and if appropriate, quickly connected to the right subspecialized level of care.

The HSS Orthopedics Now Nurse Practitioner (NP) or Physician Assistant (PA) sees patients at an HSS location to triage, diagnose, treat, and when needed, refer patients to a higher level of care in an expedited timeframe.

The NP/PA sees patients autonomously, in collaboration with, and with the support of HSS physicians. The NP/PA is an advanced practice provider who is licensed to practice their profession and provides a full range of primary, acute, and specialty healthcare services. The NP/PA is responsible for diagnosing and treating acute musculoskeletal injuries including, but not limited to:

• Bone, joint, or muscle injuries, Continuously stand/walk or lift/handle/carry material or equipment of moderate weight (20 to 50 lbs).

Environmental Working Conditions

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient care providers and laboratory technicians.

Hazards

OSHA Category 1

Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

POSITION & UNIT ACCOUNTABILITIES - AKA Competencies

Clinical Excellence

• Demonstrates mastery of musculoskeletal assessment, diagnosis, and treatment, including acute injuries, joint disorders, and sports-related conditions

• Performs accurate, comprehensive histories and physical exams; develops appropriate differential diagnoses and treatment plans

• Executes outpatient procedures (e.g., joint injections, aspirations, splinting, casting) within scope and with technical proficiency

• Orders, interprets, and integrates diagnostic studies into patient care

Uses evidence-based practice to guide decisions and adapts to emerging best practices *

Performance Indicators

• Maintains low complication rates in procedures

• Achieves high patient outcomes metrics (e.g., pain reduction, function improvement, patient education)

Adheres to clinical protocols and demonstrates sound judgment when escalating cases *

Patient-Centered Care

• Provides compassionate, empathetic, and culturally sensitive care

• Effectively educates patients on diagnosis, treatment options, and self-care strategies

Demonstrates commitment to patient safety, comfort, and privacy at all times *

Performance Indicators

• Receive consistently high patient satisfaction scores

• Maintains compliance with HEART service standards in all interactions

Responds to patient concerns promptly and resolves issues effectively *

Collaboration & Teamwork

• Works seamlessly with physicians, nurses, therapists, and administrative staff to ensure coordinated, efficient patient care

• Contributes actively in interdisciplinary case discussions and care planning

Offers mentorship and guidance to peers and new staff *

Performance Indicators

• Positive peer feedback and recognition for teamwork

• Demonstrates reliability in assisting colleagues during high-volume or urgent periods

Participates constructively in departmental and cross-functional meetings *

Education - Required

Physician Assistant:

• Bachelor’s degree

• Master’s degree Physician Assistant Studies

• Graduate of CAAHEP accredited Physician Assistant Training Program

Nurse Practitioner:

• Bachelor’s degree in Nursing

Master’s degree in Nursing *

Certifications/Licensure - Required

Physician Assistant:

• Active license in Connecticut, New York, and New Jersey (preferred)

• Current NCCPA certification, including 100 hours of continuing medical education logged every 2 years and recertification taken and successfully passed every 6-10 years

• Current Infection Control Certificate

• Completion of child abuse recognition course

• ACLS and BLS certification from the American Heart Association

DEA license *

Nurse Practitioner:

• Active license in Connecticut, New York, and New Jersey (preferred)

• Board certification in relevant specialty area from an agency accredited by the American Board of Nursing Specialties (e.g., ANCC, AANP)

• Family Nurse Practitioner (FNP) required

• ACLS and BLS certification from the American Heart Association

DEA license *

Experience - Required

• At least 2 years in musculoskeletal/orthopedic practice

Experience with injections, aspirations, and casting *

Experience - Preferred

• 1-2 Years practicing in an outpatient or ambulatory setting

Sports medicine and/or emergency medicine experience *

Skills - Required

• Excellent verbal and written communication skills

• Strong customer service orientation

• Critical thinking, in-depth experience, professional knowledge in area of specialty; updated on the latest new, trends, and treatments.

• Time management/organization: handles and effectively manages a daily caseload; experience with varied work schedule (flexibility); adaptable

• Collaboration and teamwork: collaborate with clinical colleagues (MDs, PAs, NPs, RNs) for advisement when necessary; develop and coordinate appropriate plan of care

• Interpersonal: confident, works well under pressure, responsible, caring, sympathetic and compassionate

• Maintains proper patient records

• Performs complete and accurate history and physical exams

• Utilizes evidence-based practice

• Committed to best practices; maintains clinical competency

• Promotes quality healthcare; seeks to improve and impact clinical outcomes

• Engaged in self -directed continued learning and professional development

Leads and participates in both professional and lay healthcare forums, conducts research, and applies findings to clinical practice *

Skills - Preferred

Experience with electronic health record (EPIC) preferred, * Maintains clear, concise, and timely written documentation in the EHR

• Uses active listening and adjusts communication style for diverse audiences

Ensures that all patient/family interactions are informative, respectful, and aligned with hospital values *

Performance Indicators

• Documentation consistently meets quality and timeliness standards

• Demonstrates ability to explain complex clinical information in accessible terms

Minimal errors or clarifications needed in charting or care instructions *

Operational Efficiency

• Manage patient flow effectively to minimize wait times without compromising care quality.

• Adapts to dynamic schedules and fluctuating caseloads

Prioritizes tasks and escalates cases appropriately to optimize clinic operations *

Performance Indicators

• Meets or exceeds patient volume and throughput targets

• Maintains punctuality and reliability in all shifts

Demonstrates ability to manage high-volume days with minimal disruption *

Professional Development

• Maintains all required licenses, certifications, and continuing education credits

• Seeks out opportunities for skill advancement, including participation in hospital-sponsored trainings, conferences, and research initiatives

Incorporates new knowledge into practice to improve patient outcomes *

Performance Indicators

• 100% compliance with CME, ACLS/BLS renewals, and credentialing

• Demonstrated application of new skills or techniques in patient care

Positive contributions to departmental education or process improvement *

Quality, Safety & Compliance

• Consistently adheres to infection control protocols and safety procedures

• Reports and addresses safety concerns promptly

Upholds HIPAA regulations and hospital policies regarding patient and institutional confidentiality *

Performance Indicators

• Zero breaches in safety or privacy standards

Maintains a safe, organized, and compliant work environment. *

Professionalism & Engagement

• Demonstrates a positive, solutions-focused attitude

• Supports organizational goals and represents HSS standards in all interactions

Responds constructively to feedback and continuously strives for improvement *

Performance Indicators

• Recognized by peers, leaders, or patients for professionalism

• Consistently meets attendance and punctuality expectations

• Contributes ideas for process or service enhancements

Regular Full time

Work Shift Variable (United States of America)

Compensation Range The base pay scale for this position is $162,905.18 - $179,892.68. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Hospital for Special Surgery (HSS) offers a unique work environment, diverse job types and extraordinary career opportunities. HSS encourages and supports professional growth and development, recognizes individual contributions, and offers unique and highly competitive compensation packages. This is how we attract and retain highly skilled professionals, renowned for their leadership and vision in clinical care, teaching, research & development.

Founded in 1863, HSS is a world leader in orthopedics, rheumatology, and rehabilitation. In the most recent U.S. News & World Reports “America’s Best Hospitals” issue, HSS ranks #1 in orthopedics and #3 in rheumatology. In addition, the American Nurses Credentialing Center has honored HSS with four consecutive designations of Magnet® recognition. HSS has one of the lowest infection rates in the country.

HSS physicians are team doctors for the New York Mets, New York Giants, New York Knicks, New York Rangers, New York Liberty, Brooklyn Nets, and New York Red Bulls. HSS is the Official Hospital of New York Road Runners, CUNY Athletic Conference and other professional and collegiate teams. HSS has been designated as the first National Medical Center for the USOC and is a FIFA Medical Centre of Excellence.