Manager, Network and PC Services

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

1. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History;
2. Complete responses to the Supplemental Questions, including examples and outcomes;
3. Cover letter;
4. Resume; AND,
5. Three (3) professional references listed within the online application.
6. Licenses/Certificates/Credentials (Optional)., Under the direction of the District Director of Information Technology Operations, the Manager, Network and PC Services manages the Enterprise Network Specialist and the Senior Infrastructure Administrator. This position will manage the day to day operations of the District’s infrastructure including but not limited to network routing and switching, wide area network, wireless, information security systems, server, vCenter, ESXi, Microsoft Entra, M365, Active Directory, and all other enterprise infrastructure and telephony services.

Applications are currently being accepted for Manager, Network and PC Services in the District’s Information Technology Department. Generally speaking, hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. However, selected candidate must be willing to adjust work days/hours as directed based on the department’s needs., To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

1. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History;
2. Complete responses to the Supplemental Questions, including examples and outcomes;
3. Cover letter;
4. Resume; AND,
5. Three (3) professional references listed within the online application.
6. Licenses/Certificates/Credentials (Optional).

Tentative Timeline (Subject to Amendments) Screen applications: 09/09/2026-09/15/2026 First level interview: 09/28/2026 Conditions of Employment: SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:

• Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position);
• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
• Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment);
• Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form;
• Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices; AND,
• Employed on an initial contract of two (2) year that is eligible for renewal annually for up to a subsequent two-year period., 4. * Please provide details of your involvement within a California Community College District, higher-education institution, or any other complex organization as an IT Lead. Please also state the duration of your experience in higher education and highlight any exceptional difficulties encountered within that setting. (Open Ended Question)

1. • Please describe how you meet the preferred qualifications for the Manager of Network and PC Services position. In your response, please provide specific examples from your professional experience that demonstrate your knowledge, skills, and abilities related to the preferred qualifications. (Open Ended Question)
2. • Describe your experience in implementing and/or supporting MS Azure and M365 services. (Open Ended Question)
3. • How do you ensure your technical staff remain current on rapidly evolving Microsoft technologies such as Entra ID, Intune, Microsoft 365, PowerShell, and Microsoft Graph? Please provide an example of how you have developed team members’ skills and improved team performance. (Open Ended Question)
4. • Describe your management style working with a team of network engineers and desktop technicians. As Manager of Network and PC Services, do you consider yourself to be a strategic and visionary leader or a hands-on manager? (Open Ended Question)
5. • Please describe your experience managing technical projects and working with end users and technical staff to stay on target and implement projects on time. (Open Ended Question)
6. • Do you have hands on experience with switches, routers and network/server security? If so, describe. (Open Ended Question)
7. • Describe your experience working with information security systems including but not limited to enterprise firewalls, 802.1x authentication, security operations center, endpoint security and other security platforms. (Open Ended Question)
8. • Describe your experience with VMware or other virtualization technologies, including, storage systems, and backup administration. (Open Ended Question)
9. • Describe your experience in providing support for end-user remote access to internal applications and services. (Open Ended Question)
10. • Please describe your experience with telephony systems such as Microsoft Teams Voice, Mitel telephony systems, emergency mass notification systems, emergency classroom phones, Talkaphones, and analog telephony systems. (Open Ended Question)
11. • The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups. Please, share your leadership experience in promoting diversity. (Open Ended Question)

Required & Optional Documents

Required Documents

1. Cover Letter
2. Résumé

Optional Documents

1. Licenses/Certificates/Credentials

• Knowledge of network architecture and design, network security and firewalls, network segmentation, implementation of SSL, VPN tunneling for user access and cloud services, application load balancing and traffic management, network address translation, enterprise IP address management, Windows Server/SQL Server/IIS, and Linux.
• Strong understanding of the Microsoft Office 365 and Azure infrastructure, including tenant licensing, cloud application management, user and application security, and hybrid infrastructure management.
• Understanding of the OSI model, TCP/IP protocol and IP sub-netting, DNS internal and external naming standards, DHCP infrastructure management, and network routing protocols and related technologies such as IPSEC, BGP, IS-IS, 802.11, 802.1Q, QoS, 802.1X, VRF, Fabric, Software-Defined networking, multicast.
• Knowledge of Microsoft Exchange Online (365), Exchange and SMTP mail transport services and related architectures, VMware ESXi infrastructure and associated storage area network management and provisioning, and backup solutions.
• Experience in the design, support, and maintenance of Microsoft Windows Active Directory in a multi-forest/domain environment utilizing both on premise and Azure resources in a Microsoft 365 Hybrid environment.
• Strong understanding of information security systems including but not limited to Microsoft Defender, Security Operations Center, and self-learning AI solutions.
• Knowledge of telephony systems such as Microsoft Teams Voice, Mitel telephony systems, emergency mass notification systems, emergency classroom phones, Talkaphones, and analog telephony systems.
• Ability to develop and maintain network standards and procedures to ensure the District’s network systems are secure, reliable, and performing as planned.
• Knowledge of establishing and maintaining Data Center infrastructure configurations including but not limited to following District’s standards for building and deploying equipment racks, redundant Power Distribution Units utilizing Uninterruptible Power Supplies, and cabling plant organization.
• Ability to analyze complex system problems and provide solutions that maximize network performance and application effectiveness.
• Strong communication skills and the ability to convey important messages in a clear and concise manner.
• Strong work ethic and ability to maintain performance over long stretches of time and during periods of work overload.
• Sensitivity and understanding of persons of diverse socioeconomic, cultural, ethnic and disability backgrounds., * Bachelor’s degree in management information systems, computer science or a closely related field.
• Ten years of progressively responsible information systems experience of which at least five were in a management or lead role and five years or more relevant hands-on professional IT experience.
• Experience in higher education and/or governmental setting is preferred.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your on-line application., All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Range 4 ($9,617.30 - $15,665.56) per month based on the current Management salary schedule Initial salary placement is commensurate with related experience and promotional rules. SDCCD offers a comprehensive fringe benefit package including employer-paid medical, dental and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Management Employees Handbook., SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.

• Medical, dental, and vision plans are 100% employer paid for you and all dependents
• $50,000 group term life insurance
• 12 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
• Tuition reimbursement
• Educational incentive program (for salary advancement)
• CalPERS employer contribution rate of 27.05% Posting Number CL01948

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. • I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put “see resume”, or “N/A” or leave blank) + Yes + No
2. • I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as “N/A”, “see resume”, or no responses will result in deduction of points to my application. + Yes + No