Renewals Lead, Cisco
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Role details
Tech stack
Job description
Leads renewals for an assigned sales territory, managing client relationships, coordinating with field sales, driving renewal strategy adoption, and meeting sales goals. Responsibilities include engaging decision-makers, executing vendor campaigns, maintaining sales funnel and customer data, learning Cisco and other technology support offerings, and following internal sales processes. The role requires strong communication, account management, territory planning, relationship-building, and proficiency with Microsoft Office tools., As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy.
Your Impact
The essential functions of this position include:
- Facilitate and support adoption of renewals strategies within assigned area
- Develop and maintain a close and effective working relationship with field sales
- Engage directly with clients to lead the renewals process and facilitate timely completion
- Lead renewal program adoption within assigned area
- Work closely with Sales to align priorities and lead full team collaboration
- Achieve or exceed your monthly, quarterly and annual sales goals
- Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
- Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
- Update required sales funnel and customer data bases in a timely manner
- Master all internal sales processes, systems and procedures, * Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
- Work/life balance that supports our employeesā varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
- Embracing communities: We embrace and support the communities that nurture us. Our employeesā dedication to fostering positive change is a source of immense pride for us.
Commitment to Diversity, Inclusion and Belonging
- We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
- ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
Physical Requirements
- While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
- By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
ePlus maintains a California Consumer Privacy Act (CCPA) Privacy Notice on our Trust Center, available here: CCPA Privacy Notice.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
Requirements
- Bachelorās Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
- Understanding of all renewals offerings, tools and sales programs
- Prior Cisco experience
- Ability to communicate effectively with high-level decision makers and field sales members
- Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
- Ability to develop a territory/business plan
- Ability to work independently and quickly learn the fundamentals of account management
- Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone
- Demonstrated proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and SharePoint, Leads business development and capture activities for Latin American defense and government customers. Identifies opportunities, analyzes customer and competitor needs, builds senior stakeholder relationships, coordinates bids and proposals, shapes requirements, manages campaign plans, and supports trade shows and customer engagements. Requires extensive aerospace or defense experience, regional customer expertise, cross-cultural fluency, knowledge of U.S. and international defense sales frameworks, export controls, local partnerships, and English proficiency; Spanish and Portuguese are preferred. Top Skills: CRMDirect Commercial Sales (Dcs)EarForeign Military Sales (Fms)ItarPipeline Management ToolsUncrewed Air Systems
Benefits & conditions
The initial base salary range for this position is expected to be between $21.63 and $31.25 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.
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About the company
At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results., With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
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