Network Operations Manager

Manages the Network Operations Section within the Systems Management Department and all networking and server resources for the County. Acts as primary Network Administrator and oversees network infrastructure, countywide coordination of all servers, workstations, printers, peripherals, networks, and managing the implementation of all server and desktop operating systems and productivity software. This is a working management position., * Full-time, in-person position based in Lecanto, FL, scheduled hours are Monday - Friday, 8:00 AM to 5:00 PM.

• Supervises, plans, and coordinates work of assigned staff. Reviews and evaluates employee performance and completes performance evaluations. Counsels staff and initiates commendations or disciplinary action when appropriate.
• Consult with the Chief Information Officer to identify suitable information systems/applications and coordinate staff assignments and procedures.
• Supervises network operations for the County including switching, routing, and providing interconnectivity between constitutional offices.
• Designs, implements, and administers the overall network environment.
• Manages leased communications networks interconnecting with the County and constitutional offices.
• Serves as primary lead on storage implementation, configuration, and management.
• Oversee the virtualized infrastructure and planning.
• Provides information from archival sources for public records requests.
• Manages email administration.
• Develop operational and forecast budgets for County IT network operations.
• Evaluates and recommends software and services.
• Works with the Security Team to implement IT security measures.
• Consults with County offices considering cloud-based implementations to ensure adequate network resources, coordinate security, and offer advice on overall feasibility.
• Conducts computer orientation and education programs or workshops; distribute information periodically.
• Research, compiles, and assembles information to be used by others; compares data and information; generates regular reports.
• Keeps abreast of changes pertaining to job responsibilities including, but not limited to, reading journals, manuals, technical instructions, and professional publications.
• Drives and/or operates a county vehicle or equipment and must obey all safety policies, and roadway rules and laws.
• Performs other duties as required., * The job involves frequent lifting and carrying up to 10 pounds, and occasionally up to 20 pounds.
• The job requires frequent balancing, and occasional bending, squatting, kneeling, and reaching above shoulders
• The job requires the completion of tasks that involve typing, simple grasping, fine manual manipulation, operating foot controls/levers, and driving automotive equipment.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• The job may risk exposure to adverse weather, moving machinery, electrical hazards, and extreme noise.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.

Supplemental Information

PLEASE REVIEW THE MINIMUM REQUIREMENTS ON POSTING AND COMMUNICATE HOW YOU MEET THE MINIMUM REQUIREMENTS IN YOUR APPLICATION/RESUME. MINIMUM REQUIREMENTS MUST BE MET TO BE CONSIDERED. Applications will be carefully reviewed to assess qualifications. Selected applicants will be interviewed to determine who will be hired for the job. The kind and length of related work experience, training and education shown on the application/resume will be an important consideration in the screening process. Relevant experience that is not gained through work experience should be explained in the additional information section of the application.

Must successfully pass a criminal background check.

Citrus County, Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Education, Training, and Experience

• Bachelor’s degree, vocational technical degree, or specialized training in management of information systems, computer science or closely related field that is equivalent to satisfactory completion of four (4) years of college education in addition to four (4) years of relevant experience.
• Or 8 years of verifiable experience as a Network Engineer in a lead role.

Licenses and Certifications

• Valid Florida Driver License or must obtain within 30 days of establishing residency in Florida.
• Major networking certification required.
• Security certifications are highly desirable.
• Must have or be able to obtain certification within 90 days in FEMA National Incident Management System (NIMS) courses:
• IS-100.c: Introduction to the Incident Command System (ICS), * Requires strong TCP/IP networking skills with switching, routing, layer 2 and layer 3 VLANs, and OSPF, EIGRP Spanning Tree, BGP and etc.
• Requires strong background and experience with firewall configurations and network security.
• Requires experience with storage technology.
• Ability and experience speaking formally and informally to management, groups of co-workers, staff in other organizational agencies, the public, and people in other organizations.
• Ability and experience presenting training; composing original reports, training, and other written materials, using proper language, punctuation, grammar, and style.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Must have a strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).