Business Process Manager - Digital Operations Transformation
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Role details
Tech stack
Job description
United States, North Carolina, Mebane 6801 Industrial Drive (Show on map) Sep 19, 2026
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to: Business Process Manager
__ In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your expertise by working closely with all process stakeholders.
The work model for the role is: Hybrid #LI-Hybird
This role is contributing to the ELDS US Business Line in North America.
Your role and responsibilities
- Lead, coach, and develop the factory business process management organization across the ELDS North American sites, and related operations.
- Own operational process governance and continuous improvement priorities across factory sites.
- Manage and prioritize the factory business improvement portfolio, ensuring delivery of measurable benefits with the required quality, schedule, and budget discipline.
- Serve as the senior escalation point for cross-functional factory process and systems issues, driving rapid resolution and clear decision paths.
- Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align business requirements and technology roadmaps.
- Drive process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites.
- Provide executive-level visibility to priorities, risks, decisions, dependencies, and realized business value.
- Build succession capability, operating cadence, and performance management across the BPM team
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Requirements
- Bachelor’s degree in Engineering, Information Systems, or a related field.
- 10+ years of progressive experience in manufacturing operations, business process management, operational excellence and digital transformation preferred.
- 6+ years of leadership experience with managers, project teams, or cross-functional organizations preferred.
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- Demonstrated success leading multi-site transformation, process standardization, change management, and portfolio execution.
- Working knowledge of SAP ECC and S4 ERP environments
- Candidates must already have work authorization that would permit them to work for ABB in the US., * Experience with discrete manufacturing environments, specifically preferred NEMA low and medium switchgear and motor control centers
- Working knowledge of SAP ECC, S/4HANA, MES integration with ERP and factory systems, ISA-95 concepts, manufacturing master data, and operational technology governance.
- MES integration with ERP and factory systems, ISA-95 concepts, manufacturing master data, and operational technology governance
- Practical experience operationalizing and implementing AI solutions in a discrete manufacturing environment.
- Strong skill set to elicit the actual needs of stakeholders and facilitate communication between organizational units
- Experience configuring and troubleshooting applications within the SAP ERP and system landscape environment
- Broad and deep knowledge of theories, tools and practices in business improvement projects and change management activities
- Understanding of operational and financial metrics
What’s in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger
Benefits & conditions
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Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
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Choice between two dental plan options: Core and Core Plus
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Vision benefit
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Company paid life insurance (2X base pay)
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Company paid AD&D (1X base pay)
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Voluntary life and AD&D - 100% employee paid up to maximums
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Short Term Disability - up to 26 weeks - Company paid
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Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.
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Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
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Paid Parental Leave
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Employee Assistance Program
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Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
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Employee discount program
Retirement
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401k Savings Plan with Company Contributions
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Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
About the company
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Apply for this position
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