Support Specialist/ Infrastructure Support Specialist

We are seeking an experienced support specialist to provide expert-level support for SAP Business One (SAP B1), specifically focusing on the BEAS manufacturing add-on and Produmex WMS. The ideal candidate will have solid hands-on experience in supporting these solutions, along with a strong understanding of database management and IT infrastructure., * Provide day-to-day support for SAP B1 BEAS (Manufacturing) and Produmex WMS solutions, troubleshooting and resolving technical issues.

• Collaborate with internal teams and external clients to ensure smooth system operations, optimize workflows, and improve system performance.
• Perform system configurations, upgrades, and updates for BEAS and Produmex as needed.
• Maintain and manage databases (SQL, HANA), ensuring optimal performance, reliability, and security.
• Oversee and troubleshoot infrastructure components, including servers, storage, and networks, related to SAP environments.
• Provide technical documentation and training for users on BEAS and Produmex features.
• Work closely with the IT team to ensure SAP-related infrastructure is properly maintained and scalable.

• Proven experience in SAP Business One (SAP B1) support, particularly with BEAS manufacturing add-on and Produmex WMS.
• Strong knowledge of database management systems (SQL Server, HANA), including performance tuning, backup, and recovery.
• Solid understanding of IT infrastructure, including servers, storage, networking, and virtualization.
• Experience in troubleshooting and resolving system issues and user inquiries.
• Excellent problem-solving skills with attention to detail and the ability to prioritize tasks efficiently.
• Strong communication and interpersonal skills, capable of working with both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with SAP HANA.
• Familiarity with manufacturing and warehouse management processes.
• Relevant certifications in SAP B1, BEAS, Produmex, or infrastructure technologies., If you are a highly motivated individual with a passion for supporting SAP solutions and have the required experience in databases and infrastructure, we encourage you to apply!

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team in a growing industry.
• Professional growth and development opportunities.