Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$91,853.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Automatic Call Distributor Disaster Recovery Trunking Network Administration Information Technology

Job description

• Manage the 24-hour operation, reliability, performance, and availability of the county’s Enterprise Voice and Unified Communications environment, including voice infrastructure, SIP trunking, call routing, disaster recovery, QoS, inventories, and documentation.
• Manages personnel in performance of job duties and responsibilities.
• Develops, manages, reviews and coordinates all County departments’ specifications for telecommunications systems including the bidding and purchasing of these systems.
• Oversee contracts, SLAs, renewals, and performance with platform vendors, carriers, and integrators.
• Prepares, maintains and monitors yearly budget for Telecommunications Division, including the County’s telecommunications systems, and projects recommended changes.

Requirements

• Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or related field.
• Five (5) years of progressively responsible experience in telecommunications, network management, or IT systems administration, including at least two (2) years in a supervisory or management role.
• Equivalent combinations of education, training, and experience may be considered.

Benefits & conditions

• Starting Pay: $44.16
• Generous Paid Time Off: 11 Paid Holidays, three weeks of vacation in the first year, immediately accruing paid sick time, and paid parental leave.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
• Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

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