Help Desk Analyst

As an IT Help Desk Analyst, you’ll be one of the first points of contact for employees who need technical assistance. You’ll have the opportunity to troubleshoot a variety of technology issues while working alongside an experienced IT team.

Your responsibilities will include:

• Respond to initial telephone and email requests and troubleshoot basic hardware, software, and network issues
• Identify problems and provide effective solutions for a variety of hardware and software concerns
• Assist with testing, installation, and setup of computer systems and software
• Track and document IT issues, trends, and recurring problems
• Collaborate with other IT team members to resolve more complex technical issues
• Provide onsite technical support and assist with installations as needed

Do you enjoy helping people solve problems and have a passion for technology? If you’re looking for an opportunity to put your computer skills to work while building your IT career, Weimer Bearing’s IT Help Desk Analyst position could be a great fit for you!, We’re looking for someone who is technically curious, organized, dependable, and enjoys helping others. The ideal candidate will have:

• 0-3 years of relevant IT experience
• An Associate’s degree or completion of relevant coursework at a technical school
• Basic knowledge of operating systems, networks, programming languages, firewalls, and routers
• Familiarity with common technical issues involving Microsoft Office and other software
• Strong communication and listening skills, particularly when assisting users by phone or email
• Strong organizational skills and attention to detail when documenting issues and requests
• A willingness to learn and develop new technical skills

Weimer Bearing offers a competitive compensation and benefits package, including a lucrative profit-sharing program.

If you’re ready to begin your IT career with a company that values its employees and provides opportunities to learn and advance, we’d love to hear from you!

Weimer Bearing is a growing, privately held company that provides critical components and solutions to manufacturing and maintenance companies across a variety of industries. With more than 40 locations across 12 states, we are one of the largest independent distributors and manufacturers in our industry.