Technical Services Technician

The Technical Services Technician will form an integral part of the Technical Services team, responsible for the testing of incoming raw materials and assisting with investigations related to culture media. General laboratory tasks such as calibrations and maintaining stock solutions/media will form part of the day to day tasks.

What you’ll be doing:

• Testing of incoming raw materials according to relevant procedures, to ensure correct specifications of products are met.
• Testing of customer complaints investigations of culture media, ensuring this is performed in a timely manner.
• Assist in investigations into non-conforming culture media products within the QC department testing.
• Calibration of equipment.
• Write reports and documentation of all laboratory work/investigations performed.
• General support of operational functions.
• Maintain stock solutions and media for the Technical Services Team

Do you have experience in Sage?, Do you have a Master’s degree?, * Bachelor’s or Master’s degree in Microbiology and Biology, or a related scientific field.

• Previous lab work experience is desirable, preferably from a microbiology background.
• Problem Solving - able to identify and resolve problems in a timely manner; gather and analyse information effectively; develop alternative solutions; work well in group problem solving situations.
• Planning/Organizing - able to prioritise and plan work activities; uses time efficiently.
• Organizational Support - able to follow policies and procedures; completes administrative tasks correctly and on time.
• Quality - able to demonstrate accuracy and thoroughness; look for ways to improve and promote quality.
• Written Communication - able to write clearly and informatively; edit work for spelling and grammar; present numerical data effectively; interpret written information.
• Verbal Communication - be able to confidently present information/findings to the immediate team and wider functions.
• Computer Skills: have knowledge of Microsoft Word, Microsoft Excel and Microsoft Project. Also desirable is a proficiency of internal systems e.g., ACE, Sage, CRM etc.
• Ethics - able to work with integrity and ethically; uphold organizational values; maintain confidentiality.
• Safety and Security - able to observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

Pulled from the full job description

• Life insurance
• Employee assistance programme
• Company pension
• Cycle to work scheme, Competitive salary

Benefits linked holidays

Contributory pension scheme

Life insurance

Share purchase scheme

Subsidised private medical cover

Cycle2Work scheme

Employee assistance programme

Neogen is dedicated to the advancement of human and animal wellbeing through science and technology so we can fuel a brighter future for global food security.

Our culture is comprised of our Purpose and Promise, our Principles and our Values - which guide our everyday decision making. Dreaming big while Inspiring and Innovating, doing the right thing while Acting with Integrity, being solution driven while Delivering On Our Promises, celebrating the talent each person brings while Fostering Optimism and valuing diversity while Cultivating Belonging. It’s our actions aligning with these values that provide a consistent, happy and healthy work environment for our employees.

This is an excellent opportunity to be part of a growing organisation. If this role has caught your attention and you feel it might be good fit for you then please don’t hesitate to apply.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there - and you can be too.

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