Software Product Owner

• Partner with Product Management, Engineering, QA, Customer Success, subject matter experts, and business stakeholders to align software solutions with Neogen’s business goals and customer needs.
• Gather, analyze, and translate stakeholder and end-user feedback into clear product requirements, user stories, acceptance criteria, workflows, and supporting product documentation.
• Own and maintain the product backlog, prioritizing features, enhancements, defects, and technical work based on customer value, business impact, risk, and delivery capacity.
• Translate the product roadmap into well-defined epics, features, and user stories that support software delivery across Agile teams.
• Collaborate with engineering and QA teams to clarify requirements, support solution design, validate implementation, and help ensure high-quality releases.
• Participate actively in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
• Support end-to-end product launch activities in collaboration with engineering, support, training, and customer-facing teams.
• Optimize user experiences and product performance for Neogen’s software environments, including solutions that may operate in on-premises, integrated hardware, or performance-sensitive settings.
• Monitor product performance, customer feedback, adoption, and usability trends to identify opportunities for enhancement.
• Proactively identify process improvements and help drive consistent, effective Agile product ownership practices across teams.
• Communicate product priorities, progress, risks, and decisions clearly to technical and non-technical audiences.
• Maintain accurate product artifacts, including backlog items, release notes, workflows, requirements documentation, and decision records., * The opportunity to contribute to software products that support Neogen’s mission and deliver value to customers and teams across the business.
• A collaborative environment where product, engineering, customer-facing, and operational teams work together to solve meaningful problems.
• Opportunities to strengthen product ownership, Agile delivery, stakeholder management, and software product strategy skills.
• A role with visibility across cross-functional teams and the ability to influence product outcomes from discovery through delivery.
• A workplace committed to equal employment opportunity, inclusion, and respectful collaboration.

Come Be Part Of A Mission that Matters!

• Bachelor’s degree in business, computer science, information systems, engineering, product management, or a related field; equivalent relevant experience may be considered.
• 3-5 years of experience in software product ownership, product development, business analysis, Agile delivery, or a related software delivery role.
• Strong understanding of Agile principles, Scrum practices, backlog management, sprint planning, and iterative software development.
• Demonstrated ability to write clear user stories, acceptance criteria, requirements documentation, and product workflows.
• Experience using Azure DevOps or a comparable tool to manage backlogs, user stories, work items, sprints, and delivery tracking.
• Ability to translate customer, operational, and business needs into actionable technical requirements for engineering teams.
• Strong verbal and written communication skills, including the ability to explain complex topics to both technical and non-technical audiences.
• Highly organized and detail-oriented, with the ability to manage competing priorities, timelines, and stakeholder expectations.
• Collaborative, team-first approach with the ability to build productive working relationships across product, engineering, QA, support, and business teams.
• Analytical problem-solving skills with the ability to evaluate options, identify trade-offs, and support decisions with data and stakeholder input.
• Proficiency with Microsoft 365 tools, including Teams, Outlook, PowerPoint, Excel, and related collaboration platforms.
• Flexibility and adaptability in a fast-paced environment with evolving priorities and business needs.
• Ability to work in the United States in accordance with applicable employment requirements.

Desirable Requirements

• Experience supporting software products in food safety, animal safety, life sciences, diagnostics, laboratory, manufacturing, supply chain, or other regulated or quality-focused environments.
• Experience with software products that integrate with hardware, instruments, on-premises systems, cloud platforms, or enterprise business systems.
• Familiarity with UX concepts, usability testing, workflow optimization, or customer journey mapping.
• Experience supporting product launches, release readiness, training materials, customer support enablement, or go-to-market activities.
• Knowledge of API integrations, data flows, system configuration, or technical architecture concepts.
• Experience working with distributed or cross-functional teams across multiple business units or locations.
• Product Owner, Scrum, Agile, or related professional certification.