Software Engineer - Administrative Services Lead

Fusion Innovation is seeking a Senior Software Engineer - Administrative Services Lead to own the design, delivery, performance, and operational evolution of the administrative services domain for a large-scale, globally distributed mission platform. This position will provide technical leadership across control-plane services, administrative interfaces, user and role management, authentication and authorization, system lifecycle management, and peripheral/device management services. The Administrative Services Lead will also serve as a key technical point of contact for peripheral vendors, middleware providers, and SDK suppliers, helping evaluate, certify, integrate, and maintain third-party components within the platform. This is an ideal opportunity for an experienced engineer who combines software and service ownership, distributed systems expertise, platform administration design, integration discipline, and technical leadership.

Key Responsibilities Own the administrative services portfolio for a globally distributed software platform, including control-plane services, administrative interfaces, user and role administration, authentication and authorization, installation and upgrade services, and peripheral/middleware management.

Define and maintain the architecture and delivery roadmap for administrative capabilities across multiple environments and deployment types.

Lead the development and sustainment of administrative experiences supporting system administrators, operations personnel, field and support teams, site or regional managers, and role-specific users.

Design and maintain user provisioning and lifecycle management capabilities.

Develop and support role-based access control, permissions models, delegated administration, and secure administrative workflows.

Oversee integration and lifecycle management for hardware peripherals, drivers, SDKs, vendor APIs, middleware services, and related dependencies.

Serve as the primary technical lead for vendor engagement related to device and middleware integration and certification.

Establish processes for evaluating and introducing new peripherals and middleware providers, including technical evaluation, certification criteria, compatibility testing, documentation, and supportability requirements.

Ensure administrative services support reliable installation, upgrades, rollback, and operational support across geographically distributed sites.

Manage compatibility across software, firmware, drivers, SDKs, middleware, and vendor releases.

Partner with Software Architecture, Platform Engineering, Security, Field Engineering, Operations, and QA teams to ensure the administrative and control-plane stack is secure, reliable, and supportable.

Independently manage the administrative services domain and drive technical and delivery outcomes.

Participate in technical triage and root-cause analysis involving authentication, user access, administration, device integration, and platform management workflows.

Define service boundaries, ownership models, technical roadmaps, and operational standards for the administrative services portfolio.

Develop technical design documentation and communicate architecture, risks, tradeoffs, and recommendations to technical and executive stakeholders.

Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Systems, or a related technical field; four additional years of relevant experience may substitute for a degree.

10+ years of software engineering, platform engineering, or related technical experience, including 4+ years leading a major technical service area or engineering team.

Strong experience designing and delivering administrative or control-plane services for complex distributed systems.

Experience with one or more of the following: User and role management

Authentication and authorization services

Administrative UI/UX for operational systems

Installation, upgrade, and lifecycle orchestration

Device or peripheral management platforms

Experience leading cross-functional delivery across software engineering, operations, QA, field engineering, and support teams.

Proven experience integrating third-party components into production systems, including hardware peripherals, SDKs, middleware, drivers, and versioned dependencies.

Strong understanding of compatibility management across software, firmware, drivers, middleware, and vendor releases.

Experience supporting multiple user personas with varying levels of administrative access.

Ability to engage external vendors and establish technical integration, documentation, testing, and certification standards.

Strong troubleshooting and problem-solving skills with the ability to balance roadmap development and operational support requirements.

Strong written and verbal communication skills, including technical design documentation and executive-level communication.

Active TS/SCI security clearance.

Preferred Qualifications Master’s degree in Data Engineering, Computer Science, Analytics, or a related technical field.

Experience supporting Linux-based distributed environments.

Experience with Java-based backend services and modern web administrative interfaces.

Experience with role-based access control, identity federation, and secure administrative workflows.

Experience remotely managing fielded systems across geographically distributed sites.

Experience designing software certification or onboarding processes for third-party peripherals and vendors.

Familiarity with release engineering and compatibility testing for drivers, SDKs, and middleware.

Experience supporting highly available or mission-critical operational platforms.

Experience developing technical documentation and knowledge artifacts for administrative workflows, upgrade procedures, and supported-device matrices.

Experience with modern frontend administrative frameworks such as Vue.js.

Experience with Consul, Nomad, Vault, or equivalent orchestration and service-discovery technologies.

Experience with observability and operational tooling for control-plane services.

Familiarity with image capture, scanning, reader devices, kiosk/eGate-style systems, or other edge peripherals.

Experience supporting multilingual administrative interfaces or globally deployed platforms.

Experience supporting formal certification and testing programs for external hardware or middleware providers., Active Top Secret/SCI with Polygraph. Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Systems, or a related technical field; four additional years of relevant experience may substitute for a degree. 10+ years of software engineering, platform engineering, or related technical experience, including 4+ years leading a major technical service area or engineering team. Strong experience designing and delivering administrative or control-plane services for complex distributed systems.

Experience with one or more of the following: User and role management

Authentication and authorization services

Administrative UI/UX for operational systems

Installation, upgrade, and lifecycle orchestration

Device or peripheral management platforms

Experience leading cross-functional delivery across software engineering, operations, QA, field engineering, and support teams. Proven experience integrating third-party components into production systems, including hardware peripherals, SDKs, middleware, drivers, and versioned dependencies. Strong understanding of compatibility management across software, firmware, drivers, middleware, and vendor releases. Experience supporting multiple user personas with varying levels of administrative access. Ability to engage external vendors and establish technical integration, documentation, testing, and certification standards. Strong troubleshooting and problem-solving skills with the ability to balance roadmap development and operational support requirements. Strong written and verbal communication skills, including technical design documentation and executive-level communication. , Desired Skills

Master’s degree in Data Engineering, Computer Science, Analytics, or a related technical field.

Experience supporting Linux-based distributed environments.

Experience with Java-based backend services and modern web administrative interfaces.

Experience with role-based access control, identity federation, and secure administrative workflows.

Experience remotely managing fielded systems across geographically distributed sites.

Experience designing software certification or onboarding processes for third-party peripherals and vendors.

Familiarity with release engineering and compatibility testing for drivers, SDKs, and middleware.

Experience supporting highly available or mission-critical operational platforms.

Experience developing technical documentation and knowledge artifacts for administrative workflows, upgrade procedures, and supported-device matrices.

Experience with modern frontend administrative frameworks such as Vue.js.

Experience with Consul, Nomad, Vault, or equivalent orchestration and service-discovery technologies.

Experience with observability and operational tooling for control-plane services.

Familiarity with image capture, scanning, reader devices, kiosk/eGate-style systems, or other edge peripherals.

Experience supporting multilingual administrative interfaces or globally deployed platforms.

Experience supporting formal certification and testing programs for external hardware or middleware providers.

Travel Domestic and/or international project travel may be required. Compensation & Benefits Fusion Innovation anticipates the annual base salary for this position will generally range from $100,000 to $215,000. Actual compensation will be determined based on several factors, including, but not limited to: Relevant education, certifications, and training

Years of direct applicable experience with this work and the customer

Contract labor category requirements, skill level, contract bill rate, and hours allocation

Alignment with the position’s responsibilities

Additional specialized skills

In addition to base salary, eligible employees may be considered for discretionary bonuses and are eligible for Fusion Innovation’s comprehensive benefits package, which includes medical, dental, vision, company-sponsored retirement contributions, paid leave, professional development opportunities, and other employee benefits. Fusion Innovation is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Fusion Innovation participates in E-Verify to confirm employment eligibility for all newly hired employees. If you require a reasonable accommodation to complete the application process, please contact info@fusioninnovation.com., Fusion Innovation anticipates the annual base salary for this position will generally range from $100,000 to $215,000. Actual compensation will be determined based on several factors, including, but not limited to: Relevant education, certifications, and training

Years of direct applicable experience with this work and the customer

Contract labor category requirements, skill level, contract bill rate, and hours allocation

Alignment with the position’s responsibilities

Additional specialized skills

In addition to base salary, eligible employees may be considered for discretionary bonuses and are eligible for Fusion Innovation’s comprehensive benefits package, which includes medical, dental, vision, company-sponsored retirement contributions, paid leave, professional development opportunities, and other employee benefits.

Fusion Innovation’s recent growth has earned us a top spot in the Inc 5000 Fastest Growing Private Companies in America and in Washington Business Journal’s Best Places to Work multiple years in a row. Our team members are passionate about their work and are empowered to contribute their unique skills and perspectives to our projects. Here at Fusion, we put people first. When you join us, you don’t just join a company, you join a family. If you are ready to be part of a fun and engaging team where your innovative ideas are heard, supported, and make ever lasting mission impacts for our Nation’s most sensitive programs, you have come to the right place., About Fusion Innovation

Our primary focus is on developing people to further their own unique craft. This includes helping our team become more experienced leaders, learn a team-first mentality, strive for more innovation, be thought leaders, and better overall people. By putting our people first and treating them as family and helping to develop their careers in a unique and specific fashion, we’re not just giving them more opportunities to grow and be successful, we’re also raising the bar for what our customers, families, and communities receive. Don’t Just Join a Company - Join a Family Exciting work, innovative colleagues, great teammates, unique customers, and a company that invests in you personally and professionally. We work hard to make Fusion Innovation a place that makes people excited to come to work; where colleagues stay connected and engaged; and where loved ones are welcomed with open arms. We hope this makes us feel less like a company and more like a family. We achieve this by our commitments to you, our culture, and our employee focused perks.