IT Software Sales Associate

Dollar General seeks a Sales Associate to support our Information Technology & Software offerings. In this role, you’ll engage customers, understand their technology needs, and recommend software and digital solutions that enhance their experience. You’ll maintain accurate sales records, use CRM tools, and collaborate with a mission-driven, innovative team. Working in a fast-paced environment, you’ll contribute to campaigns, share customer feedback, and support product demos. This position offers growth opportunities, exposure to cutting-edge tech, and a collaborative culture focused on inclusive, impactful work., * Engage customers in-store and via digital channels to promote IT and software-related offerings

• Identify customer technology needs and recommend appropriate solutions
• Maintain accurate sales, lead, and customer interaction records in CRM tools
• Collaborate with cross-functional teams to support product launches and campaigns
• Provide basic product demos and answer questions about software features
• Meet and exceed individual and team sales targets
• Support training and onboarding for new technology offerings
• Gather customer feedback to inform product and service improvements

• IT product knowledge
• CRM software (e.g., Salesforce)
• Lead generation
• Technical needs analysis
• Solution selling
• Data entry and reporting
• Customer relationship management
• Basic data analysis
• Email and phone outreach
• Presentation tools (e.g., PowerPoint)