Network & Hardware Technician

We are seeking a dependable and technically skilled Network Hardware Technician to join our team full-time. This position will be responsible for installing, configuring, maintaining, troubleshooting, and supporting network infrastructure, computer hardware, and related technology systems. The ideal candidate has strong problem-solving skills, excellent attention to detail, and the ability to work independently while providing professional technical support to employees and customers. Key Responsibilities

• Install, configure, maintain, and troubleshoot network equipment, including routers, switches, access points, and firewalls.

• Set up, repair, upgrade, and maintain desktops, laptops, servers, printers, and other hardware.

• Diagnose and resolve network connectivity, hardware, and performance issues.
• Monitor network systems and assist with maintaining network security and reliability.
• Install and configure operating systems, software, drivers, and hardware components.
• Perform hardware replacements, upgrades, and preventive maintenance.
• Troubleshoot wired and wireless network connections.

• Maintain accurate documentation of hardware, network equipment, configurations, and repairs.

• Assist with user accounts, permissions, and basic IT support when needed.
• Respond to technical support requests in a timely and professional manner.

• Work with vendors and service providers when hardware or network issues require additional support.

• Follow company security, data protection, and IT procedures.
• Stay current with networking technologies, hardware, and industry best practices.

• High school diploma or equivalent; technical certification or degree in IT, networking, or a related field is a plus.

• Previous experience with computer hardware, networking, or IT support preferred.

• Familiarity with TCP/IP, DNS, DHCP, Wi-Fi, LAN/WAN, and basic network troubleshooting.

• Experience working with Windows computers and common business software.

• Ability to diagnose hardware and connectivity problems effectively.

• Strong communication and customer-service skills.
• Excellent organizational and time-management abilities.
• Ability to lift and move computer equipment as needed.

• Ability to work independently and as part of a team. Preferred Skills & Certifications

• CompTIA A+, Network+, or similar certifications.
• Experience with Dell, Ubiquiti, Aruba, Sonicwall or other networking equipment.
• Experience with network cabling and hardware installation.
• Familiarity with Windows Server, Active Directory, or cloud-based systems.
• Basic understanding of cybersecurity and network security practices.