Epic Systems Implementation Analyst

· System Implementation: Collaborate with cross-functional teams to plan, design, and execute the implementation of Epic EHR modules, tailoring configurations to meet clinical and operational needs.

· Workflow Analysis: Analyze existing healthcare workflows, identify inefficiencies, and recommend solutions to optimize processes within the Epic system.

· Configuration and Customization: Configure Epic applications to align with departmental requirements, ensuring adherence to industry standards and organizational goals.

· Data Migration and Validation: Assist in data conversion, migration, and validation to ensure accurate and secure transfer of information during implementation.

· Testing and Quality Assurance: Develop and execute test plans, including scripts and user acceptance testing, to validate system functionality and resolve issues.

· Training and Support: Provide end-user training, create documentation, and offer ongoing support during and after go-live to ensure successful adoption.

· Troubleshooting: Monitor system performance, troubleshoot issues, and coordinate with Epic technical support and vendors to resolve complex problems.

· Compliance and Security: Ensure configurations comply with HIPAA and other healthcare data privacy and security regulations.

· Project Coordination: Participate in project planning, maintain status reports, and communicate progress to stakeholders, ensuring timely delivery of implementation milestones.

· System Optimization: Identify opportunities for enhancements post-implementation, recommending updates or new features to improve user experience and operational efficiency.

Must Have: Epic EHR, Cadence/Prelude, HIM/ROI/EMPI, Resolute PB, Grand Central, EpicCare/Willow/Bridges

Priority Epic Modules:

· Cadence Enterprise Scheduling - Experience implementing and supporting Epic scheduling workflows, provider templates, and appointment management.

· Prelude Registration - Experience configuring patient registration, demographics, insurance verification, and front-desk workflows.

· HIM Deficiency Tracking - Experience managing chart deficiencies, physician completion workflows, and compliance tracking.

· Release of Information (ROI) - Experience supporting medical records disclosure workflows and regulatory compliance requirements.

· Identity/Enterprise Master Patient Index (EMPI) - Experience with patient identity management, record reconciliation, and duplicate resolution processes.

· Gallery Document Management System - Experience managing scanned documents, indexing workflows, and electronic document retrieval.

· Resolute Professional Billing (PB) - Experience configuring professional billing workflows, charge capture, claims processing, and reimbursement support.

· Grand Central - Experience supporting patient movement, transfer, admission, discharge, and bed management workflows.

· EpicCare Inpatient (Order Entry & Provider Documentation) - Experience implementing inpatient clinical workflows, order management, and provider documentation.

· Willow Inpatient Pharmacy - Experience supporting medication management, pharmacy operations, and inpatient dispensing workflows.

· EpicCare Ambulatory - Experience configuring outpatient clinical workflows, provider documentation, and patient care management.

· Bridges Interface - Experience developing, monitoring, and supporting interfaces between Epic and third-party systems.

· Clinical Applications Support - Experience providing implementation, optimization, troubleshooting, and end-user support across Epic clinical modules., · Bachelor’s degree in Healthcare Informatics, Computer Science, Computer Engineering, Information Technology, or a related field.

Experience

· 2+ years of full-time experience working with Epic EHR systems, including implementation, configuration, or support.

· Prior healthcare IT or clinical operations experience is preferred.

· Hands-on experience with one or more of the prioritized module clusters listed in the Manager Notes section above is strongly preferred.

Certifications

· Epic certification in relevant modules required within 6 months of hire.

· Priority certifications include: Cadence, Prelude, HIM (Deficiency Tracking / ROI / EMPI / Gallery), Resolute Professional Billing, or Grand Central.

· Certification in healthcare IT (e.g., HIT) is a plus.

Technical Skills

· Proficiency in Epic system configuration, data analysis, and reporting tools.

· Familiarity with the specific module workflows noted in the Manager Notes section is a strong differentiator.

· Knowledge of SQL or similar query languages is a plus.

Analytical Skills

· Strong problem-solving and analytical abilities to assess workflows and translate requirements into system solutions.

Communication Skills

· Excellent verbal and written communication skills to collaborate with diverse stakeholders, including clinicians, administrators, and IT teams.

· Regulatory Knowledge

· Familiarity with HIPAA, healthcare workflows, and clinical operations.

· Adaptability

· Ability to manage multiple projects in a fast-paced environment and stay current with Epic updates and industry trends.