Lab IT Engineer

We are seeking an experienced Lab IT Engineer to provide IT infrastructure, application, and technical support for laboratory environments within the life sciences/pharmaceutical/biotechnology industry. The ideal candidate will have experience supporting laboratory systems, instruments, networks, applications, and regulated environments. Key Responsibilities

• Provide IT support for laboratory systems, equipment, instruments, and applications.
• Install, configure, maintain, and troubleshoot laboratory IT infrastructure.
• Support LIMS, ELN, LES, CDS, and other laboratory applications.
• Provide technical support for laboratory instruments and their connectivity to IT systems.
• Manage Windows servers, workstations, Active Directory, networking, and system access.
• Troubleshoot hardware, software, network, connectivity, and application issues.
• Support integration between laboratory instruments and enterprise IT systems.
• Assist with system upgrades, migrations, patching, backups, and deployments.
• Maintain documentation for laboratory systems, configurations, procedures, and troubleshooting.
• Work closely with laboratory scientists, vendors, infrastructure, cybersecurity, and application teams.
• Support GxP-regulated environments and follow applicable IT compliance and validation procedures.
• Participate in system validation, change control, incident management, and audit activities.
• Ensure laboratory systems meet security, availability, and data integrity requirements.

• 5+ years of experience in Lab IT, Laboratory Systems, IT Infrastructure, or a related role.
• Experience supporting laboratory environments in pharmaceutical, biotech, medical device, or life sciences organizations.
• Strong knowledge of Windows, Active Directory, networking, TCP/IP, DNS, DHCP, and troubleshooting.
• Experience with LIMS, ELN, LES, CDS, or other laboratory applications.
• Experience supporting laboratory instruments and instrument connectivity.
• Knowledge of system administration, endpoint management, and IT infrastructure.
• Experience with incident, problem, change, and asset management.
• Strong understanding of cybersecurity and access-control practices.
• Excellent troubleshooting and communication skills.

Preferred Skills

• Experience with LabWare, Benchling, STARLIMS, or other LIMS platforms.
• Knowledge of OSIsoft PI / AVEVA PI, data historians, or laboratory data systems.
• Experience with VMware, cloud technologies, or virtualization.
• Familiarity with ServiceNow and ITIL processes.
• Experience with GxP, FDA 21 CFR Part 11, GAMP 5, CSV, and data integrity.
• Knowledge of laboratory instrument interfaces and protocols.
• Experience working with vendors and third-party laboratory technology providers.