Technology - Delivery Manager

Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

Role purpose

Take ownership of delivering high-impact infrastructure projects and business-critical initiatives, shaping a forward-thinking roadmap that drives the continuous evolution of P2U infrastructure across all regions. Develop and deliver clear, results-focused plans for strategic programs, working collaboratively with Service Operations to ensure every initiative supports meaningful service improvement and strengthens operational excellence., * Design and plan the initiation of the projects, ensuring the scope is captured documented and communicated to the team members and key stakeholders;

• Design, plan, coordinate and lead the Technical Work Stream and assigned team to deliver according to success factors and set goals;
• Handle the day-to-day management of the project including executive reporting, risk & issue management, resourcing, critical issues, and engagement with internal and external partners;
• Work in partnership with stakeholders to ensure communications are relevant and effective;
• Drive and support ongoing compliance to IT standards across delivered infrastructure services

Do you have a valid Nursing and Midwifery Council Registration license?, Do you have experience in Leadership?, * Strong Leadership skills

• Experience in large scale infrastructure delivery; (involving mid-range servers, software and data migrations and Windows technology);
• Significant exposure to managing projects and previous experience delivering complex infrastructure projects;
• Technical background with the ability to talk in business terms
• Experience of working in a pressured environment, delivering against tight deadlines
• Experience of working within company and ethical rules and regulations
• Experience in application support, ideally within an ITIL framework.
• Experience of agile development/delivery teams and technical delivery management.
• A background contributing to the delivery of infrastructure projects

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Pulled from the full job description

• Referral programme
• Annual leave
• Employee discount
• Sick pay
• Employee assistance programme
• Company pension
• Private medical insurance, We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in-house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

Career growth

• Strong commitment to CPD, training and professional development

Time off & flexibility

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular social events throughout the year