End User Computing Architect

The EUC Architect is responsible for delivering best-in-class End User Computing services that create measurable business value for customers, enhance the end-user experience, and foster a culture of innovation and collaboration across employees and partners. This role works closely with track leads, Service Delivery Managers, delivery teams, and internal groups such as Presales and Sales to ensure services consistently meet expected performance levels., * Oversee EUC technologies (Intune, Entra ID, VDI, application packaging, PKI)

• Manage and maintain end-user devices (desktops, laptops, peripherals)
• Define and enforce standards for hardware, OS, and application configurations
• Collaborate with Sales/Presales for new and existing business opportunities
• Drive service delivery excellence and ensure customer satisfaction
• Build strong relationships with stakeholders, clients, and partners
• Improve delivery efficiency through standardization and cost optimization
• Provide escalation support for critical incidents and complex issues
• Establish governance, reporting, and continuous service improvement processes

• 15+ years of experience in EUC technologies and architecture
• Strong expertise in Microsoft 365, Google Workspace, and collaboration tools
• Hands-on experience with Intune, MECM, endpoint and device management
• Deep knowledge of VDI platforms (Citrix, Azure Virtual Desktop)
• Strong understanding of Active Directory, Entra ID, Group Policy, and security
• Experience in endpoint lifecycle management and EUC operations
• Proven ability in troubleshooting, root cause analysis, and incident management
• Strong stakeholder management and communication skills
• Experience in leading teams, mentoring, and driving technical direction
• Knowledge of automation (Python) and continuous improvement practices

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.