Testing Coordinator

• Coordinate all required elevator testing and inspections, including scheduling with customers, mechanics, inspectors, and applicable authorities having jurisdiction (AHJs).
• Maintain an accurate testing schedule and ensure required tests are completed within applicable deadlines.
• Coordinate annual, periodic, acceptance, and other required elevator testing.
• Track testing results, deficiencies, violations, and required repairs through completion.
• Communicate testing requirements, schedules, and results to customers and internal teams.
• Coordinate mechanics and subcontractors needed to complete testing and corrective work.
• Ensure required documentation, test reports, inspection reports, and certificates are completed and maintained accurately.
• Monitor upcoming testing deadlines and proactively identify potential scheduling conflicts or compliance issues.
• Follow up on failed tests, violations, and outstanding repairs to ensure timely resolution and retesting.
• Maintain accurate records in the Company’s systems and provide regular status reports to management.
• Work with field personnel to ensure they understand testing requirements and are prepared for scheduled inspections.
• Assist with obtaining permits, scheduling inspections, and coordinating with local municipalities and inspectors as needed.
• Review testing documentation for completeness and accuracy before submission.
• Escalate testing delays, compliance concerns, customer issues, or safety concerns to management.
• Maintain confidentiality of customer and Company information.
• Perform service ticket and time ticket reconciliations.
• Create work orders and service activities. General dispatching and service duties as needed.
• Answer, screen and direct calls from general line.
• Assist with accounts receivable and collection efforts by contacting delinquent accounts and collecting same day payments.
• Create quotes and proposals within CRM system and timely and accurately update logs
• Perform other duties as assigned.

• High school diploma or equivalent required.
• 2+ years of experience in the elevator industry, preferably in testing, service, inspections, or operations.
• Knowledge of elevator testing and inspection requirements preferred.
• Familiarity with local and state elevator codes and AHJ requirements preferred.
• Strong organizational and scheduling skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and follow-through.
• Ability to manage multiple testing schedules and deadlines simultaneously.
• Proficiency with Microsoft Office and the ability to learn Company software and systems.
• Ability to work effectively with field mechanics, customers, inspectors, and management.
• Ability to prioritize work and meet deadlines in a fast-paced environment., * This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Can you meet the work schedule of Monday-Friday 8:00am - 4:30pm