ServiceNow Integration Engineer

• Design, build, and maintain enterprise integrations connecting ServiceNow to internal and third-party systems.
• Configure custom IntegrationHub spokes, Flow Designer actions, and subflows using REST and SOAP endpoints.
• Deploy and manage distributed MID Servers to support secure data exchange between on-premises and cloud platforms.
• Author robust server-side GlideScript and client-side JavaScript to implement custom business logic and error handling.
• Populate and reconcile configuration items within the enterprise CMDB using Discovery feeds and transform maps.
• Implement data security standards, OAuth 2.0 credential governance, and encryption protocols for all API transactions.
• Troubleshoot integration pipeline failures, resolve root causes, and conduct impact assessments for platform upgrades.

• 4 or more years of experience in ServiceNow platform engineering and enterprise system integrations.
• Proficiency in ServiceNow IntegrationHub, MID Server architecture, and REST/SOAP web service protocols.
• Experience with JavaScript and GlideScript for Business Rules, Script Includes, and Scripted REST APIs.
• Experience in Import Sets, Transform Maps, and automated data ingestion into the CMDB.
• Experience with ServiceNow modules across ITSM, ITOM, and ITAM lifecycle implementations.
• Experience in authentication mechanisms including OAuth 2.0 and active Certified System Administrator status.
• Excellent verbal and written communication skills.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.