Mobile Telecoms Programme Manager

At Marlowe Environment Services (Tersus) - Part of Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Mobile Telecoms Programme Manager to support telecoms clients, managing day-to-day activities, client relationships and works programmes in a fast-paced environment.Role Responsibilities:Act as the first point of contact for clients, ensuring proactive communication and timely responses to all enquiriesSupport Operations teams in managing contracts in line with client specifications and company standards, ensuring excellent service deliveryPrepare quotations, set up tasks and coordinate access requirementsCoordinate with internal teams to efficiently manage jobs, including site visits, laboratories and reportingMonitor workload, support resource planning, attend client meetings and ensure KPIs are achievedWhat we’re looking for, Ability to work effectively in a fast-paced

environment, with a self-driven approach and a focus on achieving resultsProven experience of managing customer expectations and building strong working relationshipsStrong communication and organisational skills, with the ability to manage multiple workloadsGood IT skills, including Microsoft Word, Excel and PowerPointKnowledge of asbestos and/or telecoms is desirable, but not essential for a fast learnerWhat’s in it for you?Opportunity to work within a growing and evolving teamExposure to a varied client base within the telecoms sectorCareer development and progression opportunitiesThere’s a place for you at Mitie - join us today!We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.