IT Systems Engineer

• We will expect you to provide day-to-day technical support while maintaining and improving core IT systems and infrastructure.
• We need you to support Microsoft 365, Windows Server, Active Directory, Entra ID, Teams, SharePoint and user access.
• We will rely on you to maintain and troubleshoot servers, networks, switches, firewalls, VPNs, Wi-Fi, DNS, DHCP and related infrastructure.
• We need you to provide technical support across desktops, laptops, mobile devices, printers, telephony and business applications.
• We expect you to support virtualisation, backups, endpoint security, patching, device compliance and cyber security activities.
• We want you to contribute to IT projects including infrastructure upgrades, migrations, application rollouts and system improvements.
• We need you to work with internal stakeholders, external IT providers and software vendors to resolve issues and maintain reliable IT services.
• We expect you to diagnose problems independently, support users directly and take ownership of technical issues through to resolution.

Technologies:

• Active Directory
• Support
• Microsoft 365
• Mobile
• Security
• SharePoint
• VMware
• Veeam
• Windows
• Office 365, We are recruiting an experienced IT Systems Engineer to support, maintain and improve the IT infrastructure of an established manufacturing business in Norfolk. This is a permanent, full-time role based in Norfolk, working across both office and production environments to help ensure our business-critical IT systems remain secure, reliable and available. The role offers the opportunity to work across infrastructure, systems, security and continuous improvement in a broad, hands-on technical environment.

• We are looking for someone with previous IT experience within a manufacturing, production or industrial environment.
• We need strong knowledge of Microsoft 365, Windows Server, Active Directory and/or Entra ID.
• We require experience supporting networks, firewalls, VPNs, Wi-Fi, DNS, DHCP and related infrastructure.
• We are looking for experience with servers, virtualisation, backups and endpoint management.
• We need a practical understanding of cyber security, access management, patching and vulnerability remediation.
• We need strong troubleshooting skills and the ability to support both technical and non-technical users.
• Experience with VMware, Veeam, Mobile Device Management and VLANs would be beneficial.