Salesforce Senior Dev/Tech Lead

• We lead the design, development, integration, and implementation of enterprise-scale Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• We provide technical leadership and mentoring to Salesforce developers and development teams.
• We design and develop scalable applications using Salesforce best practices.
• We build and support citizen-facing and partner-facing Experience Cloud portals.
• We ensure our solutions comply with HMRC security, data protection, accessibility, and governance requirements.
• We design and implement integrations with internal and third-party systems.
• We drive DevOps, CI/CD, code quality, and release management practices.
• We support architectural decisions and contribute to solution design workshops.
• We develop custom solutions using Apex, Lightning Web Components, Aura components, Visualforce, and Flow automation.
• We translate business requirements into technical designs and implementation plans.
• We configure and customize Service Cloud features such as Case Management, Omni-Channel, Knowledge Base, Entitlements, Service Console, and Escalation Processes.
• We develop Sales Cloud solutions supporting Lead Management, Opportunity Management, Account and Contact Management, Forecasting, Reporting, and Dashboards.
• We manage deployment activities across Development, SIT, UAT, and Production environments.
• We maintain technical documentation, design documents, and deployment records.
• We lead code reviews, enforce development standards, and collaborate with Architects, Product Owners, Business Analysts, and Scrum Teams.

Technologies:

• AI
• Apex
• Architect
• Azure
• CI/CD
• Cloud
• DevOps
• Flow
• Support
• Lightning Web Components
• LWC
• MuleSoft
• Network
• OAuth
• REST
• SOAP
• Salesforce
• Security
• Visualforce
• Web
• Git
• Jenkins
• VS Code

• We require strong Salesforce platform experience, including hands-on development and technical lead or lead developer experience.
• We require experience delivering at least 2 large-scale Sales Cloud implementations, 2 large-scale Service Cloud implementations, and 1 Experience Cloud implementation.
• We require strong experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce configuration.
• We require experience designing integrations with enterprise applications using REST APIs, SOAP APIs, Platform Events, middleware, Named Credentials, Connected Apps, and OAuth authentication.
• We require experience working in Agile delivery environments.
• We require experience operating in highly regulated environments such as government, public sector, financial services, or healthcare.
• We require excellent stakeholder management, communication, and presentation skills.
• We require client-facing consulting experience and the ability to lead distributed teams.
• We require a proactive, problem-solving mindset with strong analytical and troubleshooting skills.
• We require experience working in complex multi-vendor environments.
• We prefer experience with HMRC or UK Government projects, MuleSoft or Azure Integration Services, Salesforce DevOps implementations, Data Cloud, Agentforce, and offshore/onshore delivery teams.
• We prefer Salesforce certifications such as Administrator, Platform App Builder, Platform Developer I/II, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Application Architect, AI Associate/Specialist, and Copado Fundamentals.

We are TCS, a purpose-led transformation company that helps businesses create meaningful impact through technology. We work with some of the biggest brands in the UK and worldwide, and this permanent Salesforce Senior Dev/Tech Lead role is based in the United Kingdom, working 40 hours per week. We offer competitive salary packages with pension, health care, life assurance, laptop, phone, extensive training resources, and discounts across the Tata network, along with health and wellness initiatives and sports events. We are committed to diversity, inclusion, and accessibility, and we are a Disability Confident Employer that welcomes applications from disabled people and those with long-term conditions.