Salesforce Senior Dev/Tech Lead

Role: Salesforce Senior Dev/Tech LeadJob Type: Permanent Location: United KingdomNumber of hours: 40 hours per week - full time Ready to utilize your experience and expertise in Salesforce Senior Dev/Tech Lead? We have an exciting role for you - Salesforce Senior Dev/Tech Lead! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The RoleThe Salesforce Senior Technical Developer / Technical Lead will be responsible for leading the design, development, integration, and implementation of enterprise-scale Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud within HMRC’s highly regulated environment. The individual will provide technical leadership to development teams, ensuring scalable, secure, and high-performing Salesforce solutions that align with HMRC governance, security, accessibility, and compliance requirements. Primary ObjectivesLead end-to-end Salesforce solution development and delivery.Design and develop scalable applications using Salesforce best practices.Provide technical leadership and mentoring to Salesforce developers.Build and support citizen-facing and partner-facing Experience Cloud portals.Ensure compliance with HMRC security, data protection, and accessibility standards.Design and implement integrations with internal and third-party systems.Drive DevOps, CI/CD, code quality, and release management practices.Support architectural decisions and contribute to solution design workshops. Technical Design & DevelopmentLead technical delivery of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.Develop custom solutions using: ApexLightning Web Components (LWC)Aura ComponentsVisualforce (where applicable)Flow AutomationDesign reusable components and framework-based solutions.Translate business requirements into technical designs and implementation plans. Experience Cloud DevelopmentDesign and develop customer and partner portals using Salesforce Experience Cloud.Implement secure authentication and authorization models.Configure sharing rules, role hierarchies, and external user access.Develop branded digital experiences compliant with HMRC standards. Service Cloud ImplementationConfigure and customize: Case ManagementOmni-ChannelKnowledge BaseEntitlementsService ConsoleEscalation ProcessesImplement workflow automation and service efficiency improvements. Sales Cloud ImplementationDevelop solutions supporting: Lead ManagementOpportunity ManagementAccount & Contact ManagementForecastingReporting & DashboardsImplement business process automation and user productivity enhancements. Integration & Technical ArchitectureDesign integrations using: REST APIsSOAP APIsPlatform EventsMiddleware platformsAzure Integration ServicesMuleSoft (preferred)Develop asynchronous integration frameworks using: Queueable ApexFuture MethodsBatch ApexScheduled Apex Technical LeadershipLead code reviews and enforce development standards.Mentor and support junior and mid-level Salesforce developers.Participate in solution architecture reviews and design authority forums.Collaborate with Architects, Product Owners, Business Analysts, and Scrum Teams. DevOps & Release ManagementSupport Salesforce DevOps processes using: CopadoAzure DevOpsGitSalesforce DXImplement CI/CD pipelines and automated deployment practices.Manage deployment activities across Development, SIT, UAT, and Production environments. Governance & ComplianceEnsure solutions comply with: HMRC Security StandardsGDPRGovernment Digital Service (GDS) GuidelinesAccessibility Standards (WCAG)Maintain technical documentation, design documents, and deployment records. Salesforce Platform ExpertiseMandatorySalesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudApex DevelopmentLightning Web Components (LWC)Salesforce FlowsSOQL & SOSLSalesforce Security ModelSharing & Visibility DesignCustom Metadata & Custom Settings Integration SkillsREST APIsSOAP APIsPlatform EventsNamed CredentialsConnected AppsOAuth AuthenticationMiddleware Integration Patterns DevOps & ToolsSalesforce DXGitAzure DevOpsCopadoJenkins (desirable)VS CodeData Loader Technical LeadershipSolution DesignApplication Performance OptimizationCode Review & Quality AssuranceMentoring Development TeamsAgile/Scrum Delivery

Knowledge ofGovernment Digital Services (GDS)HMRC Governance ProcessesData Protection & GDPREnterprise Integration PatternsSecure Development PracticesAccessibility Standards (WCAG 2.1) Mandatory ExperienceSalesforce platform experience.Hands-on Salesforce development experience.Technical Lead or Lead Developer role.Experience delivering at least: 2 large-scale Sales Cloud implementations.2 large-scale Service Cloud implementations.1 Experience Cloud implementation.Strong experience with Apex, LWC, Flows, and Salesforce configuration.Experience designing integrations with enterprise applications.Experience working in Agile delivery environments.Experience operating within highly regulated environments such as: GovernmentPublic SectorFinancial ServicesHealthcare Preferred ExperienceHMRC or UK Government project experience.Experience with MuleSoft or Azure Integration Services.Experience with Salesforce DevOps implementations.Exposure to Data Cloud and Agentforce capabilities.Experience managing offshore/onshore delivery teams. Desirable CertificationsSalesforce Certified AdministratorSalesforce Platform App BuilderSalesforce Platform Developer ISalesforce Platform Developer IISalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce Experience Cloud ConsultantSalesforce Application Architect (Preferred)Salesforce AI Associate / AI SpecialistCopado Fundamentals (Preferred) Person SpecificationExcellent stakeholder management skills.Strong communication and presentation abilities.Client-facing consulting experience.Ability to lead distributed teams.Proactive and problem-solving mindset.Strong analytical and troubleshooting skills.Experience working in complex multi-vendor environments.

Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.