AI Innovation Director

• Own the innovation roadmap for the assigned domain, aligned with the overall AI and autonomous operations strategy.
• Identify, shape and prioritise high-value AI use cases based on operational insights and customer demand.
• Lead end-to-end solution design for each use case, including business intent, scope, architecture, operating model, KPIs and value case.
• Steer cross-functional squads (SMEs, AI experts, architects, delivery) to build and validate new solutions with lighthouse customers.
• Ensure every solution is industrialised through reusable blueprints, standard SoWs, reference architectures, runbooks and value messaging.
• Act as primary innovation contact for the domain with sales, delivery, customers and partners, supporting GTM without owning P&L
• Continuously monitor market, competitor and technology developments to keep the domain ahead on AI, GenAI and autonomy.

Join our Team

Role Authority

• Define and recommend changes to the AI innovation roadmap, solution patterns and autonomy strategy within the governance of the AI Innovation VP and SA MSN.
• Access necessary operational, financial and customer data to prioritise and shape AI use cases and measure value delivery.
• Initiate and lead innovation and industrialisation initiatives within the scope of AI and autonomous-operations solutions, including lighthouse engagements.

• 10+ years in telco operations, managed services or adjacent domains (RAN, core, IP, service assurance, change).
• 5+ years in innovation, product management or solution leadership for AI/analytics/autonomous operations.
• Experience leading cross-functional, global teams and delivering complex solutions into live networks., * Strong domain expertise in at least one of: Service Assurance, Optimization, Fault Management, Change Management.
• Ability to translate complex operations challenges into clear AI use cases and value narratives.
• Solid understanding of AI/ML, GenAI and autonomous operations concepts (intents, closed loops, autonomy levels).
• Strong leadership, stakeholder management and storytelling skills suitable for senior internal and customer engagement.

Behaviours and Competencies

• Customer and value focused, with the ability to shape AI use cases around measurable operational and business outcomes.
• Strong collaboration and ability to lead cross-functional, global teams and squads by influence rather than direct authority.
• Structured, strategic thinking with the ability to articulate complex AI and autonomy concepts in simple, impactful narratives.
• Innovative and entrepreneurial mindset, constantly scanning the market and technology landscape to keep the domain ahead.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.