IT Manager

Job title: IT ManagerLocation: BelfastDuration: Full time, PermanentSalary: £45,000 - £50,000 per annumREED Technology are delighted to partner with a fantastic Government organisation who are seeking an IT Manager to join their team.The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising the use of Microsoft 365 and SaaS platforms to enhance productivity, security and digital transformation. They will provide technical management expertise and operational oversight to company infrastructure, systems and networks; and develop effective working relationships with internal colleagues and external stakeholdersKey Responsibilities:ICT service and Operations managementOversee the planning, implementation and maintenance of IT systems/networksAdministration and optimisation of Microsoft 365 services.Manage SaaS applications

including licensing, integration, and vendor relationships.Ensure robust cybersecurity and information security practices and compliance with ISO27001, Cyber Essentials Plus and GDPROversee the end-to-end implementation of technology projectsStay up to date with technical advancements and trends to make informed decisionsManage IT infrastructure, service desk operations, and user support.Monitor SLAs, KPIs, and user satisfactionMonitor system performance, availability, and capacity planning.Maintain IT policies, procedures, and documentation.Collaborate with other departments to assess and prioritise technology needsProvide technical support and guidanceRecommend/implement new hardware and software solutionsLeadershipContribute to the IT strategy and roadmapIdentify improvement and innovation opportunities, driving digital transformationManage the relationship with IT contractors and vendorsContribute to the budget planning process and manage costsEssential Criteria:Degree in Computer Science, Information Technology, Cybersecurity, or a related field5+ years’ experience in leading, mentoring, and developing IT Support, infrastructure and/or Systems Admin teamsHands-on experience of O365 Architecture and AdministrationDetailed working knowledge of Microsoft IntuneExperience of procuring and supporting SaaS platformsProven experience in developing and implementing cybersecurity strategies, conducting security assessments, and managing security incidents.Experience in managing relationships with IT vendors and service providers, including negotiating contracts and ensuring service deliveryExperience of leading and developing IT teamsExcellent organisational skills and the ability to prioritise tasks to meet tight deadlines.Excellent communication and presentation skills, including experience in the preparation of reports for senior leaders.Full driving licence valid for use in UK and Ireland and access to use of a car, with appropriate business insurance #J-18808-Ljbffr