Data Center Technician - Electronic Technician Senior

As a Data Center Technician, you will provide hands-on support for a mission-critical data center environment, ensuring the reliable operation of infrastructure that supports essential technology services. This role is responsible for installing, maintaining, and troubleshooting data center equipment, including servers, racks, cabling, and supporting facility systems.

You will assist with equipment staging, inventory management, and day-to-day operations, while also responding to incidents and service requests to help restore normal operations. The position works closely with internal teams, vendors, and customers to deliver consistent, high-quality data center services.

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of two (2) years of IT related experience in data center operations, infrastructure support, or enterprise hardware environments., * Diagnosing and resolving hardware or infrastructure issues in technical environments, as well as installing and supporting data center and IT equipment such as servers, racks, and cabling.

• Applying standard practices and procedures used in the repair, installation, and maintenance of electronic equipment such as data, voice, video communication systems, computer systems, storage systems, network equipment, and cabling
• Maintaining technical documentation, inventory records, or ticketing systems.
• Working with data center operations, facilities systems, or monitoring tools (e.g., DCIM or similar platforms)
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experience.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

*This position requires a driver’s license for occasional travel., * Knowledge of data center infrastructure systems, including power distribution, UPS, generators, or cooling systems.

• Experience using DCIM tools or infrastructure monitoring systems to track assets and environmental conditions.
• Knowledge of data center best practices, including cabling standards, labeling, and hot/cold aisle containment.
• Experience supporting equipment staging, shipping/receiving, or asset lifecycle management.
• Experience working with vendors, contractors, or cross-functional technical teams to complete installation or maintenance.

Strongly Preferred Qualifications

• Experience working in a 24x7 enterprise or mission-critical data center environment.
• Power Limited Technician Certification.

Physical Requirements

Ability to lift up to fifty pounds (50 lbs.) and perform physical tasks such as bending, reaching, and using ladders.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Driver’s License Record Check
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you’ll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners., This position requires an employee to be onsite in Saint Paul, Minnesota with the option to telework occasionally. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.