• Serve as the primary IT support owner for distribution center and corporate infrastructure stability, availability, and operational readiness.
• Provide hands-on support for servers, workstations, laptops, thin clients, mobile computers, RF scanners, label printers, network printers, time clocks, peripherals, and other endpoint devices used in warehouse and office environments.
• Monitor, troubleshoot, and escalate issues related to LAN/WAN connectivity, wireless access points, RF coverage, VPN access, switches, cabling, telecom services, and network-dependent warehouse operations.
• Perform initial triage and root cause analysis for infrastructure incidents, distinguishing between hardware, network, operating system, application, database, integration, and user-related causes.
• Coordinate closely with enterprise infrastructure, network, cybersecurity, desktop support, telecommunications, facilities, and vendor teams to restore service and prevent recurring incidents.
• Support infrastructure change activities including patching, workstation refreshes, hardware replacements, device imaging, firmware updates, access point upgrades, printer/scanner deployments, and server or network maintenance windows.

• Strong analytical and troubleshooting skills.
• Ability to diagnose complex technical and operational issues.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced distribution environment.
• Strong documentation and organizational skills.
• Customer-focused approach to support and service delivery.
• Ability to manage multiple priorities simultaneously.

Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Supply Chain Technology, or related field.
• 3-7 years of experience supporting enterprise IT infrastructure, end-user computing, networking fundamentals, and business-critical applications.
• Experience supporting warehouse and distribution center operations.
• Experience with Warehouse Management Systems (WMS).

Comprehensive benefits include:

• Medical, dental, and vision insurance programs
• 401K plans with employer-matching contributions
• Tuition reimbursement
• PTO
• Paid holidays

• Volunteer time off, Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.

  The future looks brighter than ever. Join our team now!

  Salary Range: $100,000.00 - $115,000.00 per year

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