Transformation Consultant

Advise clients on business transformation by assessing strategies, operating models, processes, governance, and change environments. Design future-state capabilities, organizational structures, processes, and ways of working; develop roadmaps, business cases, and adoption plans; facilitate stakeholder alignment; measure business value; and support implementation. The consultant may lead workstreams, manage client relationships, contribute to sales pursuits, mentor colleagues, and apply AI to improve consulting delivery and transformation outcomes. The summary above was generated by AI

A Transformation Consultant will help clients develop strategies, design how their organizations operate, and successfully implement and adopt change. The role brings together expertise across business transformation, operating model, process improvement, organizational change and adoption, and AI-enabled ways of working to translate strategy into practical, measurable business outcomes.

You will collaborate with Perficient and client teams to assess business challenges, design, and implement transformation solutions, facilitate stakeholder alignment, and measure outcomes and value. Depending on experience, you may also lead workstreams and teams, shape solutions and sales pursuits, mentor others, and contribute to practice development.

Perficient is a global AI consulting leader transforming the world’s largest enterprises and biggest brands. You will work with innovative technologies, expand your skills, and become part of a global community of talented, diverse, and knowledgeable colleagues.

Responsibilities

• Assess client strategies, operating models, processes, organizations, governance, measures, and change environments to identify transformation opportunities.
• Develop business strategies and translate them into future-state capabilities, organization structures, roles, processes, governance, decision rights, measures, and ways of working.
• Develop and execute organizational change and adoption approaches, including change impacts, stakeholder engagement, readiness, communications, training, and adoption.
• Facilitate workshops and stakeholder discussions to evaluate options, develop recommendations, build alignment, and support decision-making.
• Develop transformation roadmaps, implementation plans, business cases, performance measures, and value realization approaches.
• Use qualitative and quantitative information to develop insights, recommendations, and measures of transformation performance, adoption, benefits, and business value.
• Support transformation implementation while managing assigned activities, deliverables, dependencies, and client relationships.
• Leverage AI to accelerate consulting delivery and help clients identify and implement opportunities to transform processes, operating models, roles, decision-making, and ways of working.
• Contribute to solution development, pursuits, estimation, mentoring, and practice development, with leadership and accountability increasing based on experience and role level., Fully remote 12-month contract supporting organizational design and workforce planning. Perform data analysis, reporting, and visualizations (partnering with OrgVue and analytics teams), manage project plans and risks, produce executive-ready materials, run reports for Global Talent, and collaborate across HR centers of excellence and business stakeholders to drive transformation., The Senior Consultant leads technology transformation engagements, manages client deliverables, and provides strategic recommendations to enhance business operations. Top Skills: Agile It OperationsData ModelingIt Outsourcing AdvisoryIt Strategy & It Governance FrameworksMS Office

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• Typically, 5-15+ years of relevant professional experience, with role level determined by experience and demonstrated capabilities.
• Demonstrated experience across both business/operating model transformation and organizational change and adoption, although candidates may have greater depth in one area.
• Experience developing strategies and translating them into operating models, process improvements, transformation roadmaps, and implementation plans.
• Experience assessing and designing operating model components, including capabilities, organization, roles, processes, governance, decision rights, measures, and ways of working.
• Experience developing and executing change management activities, including change impacts, stakeholder engagement, communications, training, readiness, and adoption.
• Strong analytical and critical thinking skills with the ability to navigate ambiguity, challenge conventional thinking, and develop practical solutions.
• Strong client management, facilitation, written and verbal communication, presentation, and executive communication skills.
• Ability to independently own work while collaborating across multidisciplinary, globally distributed teams; demonstrated experience coaching or mentoring others.
• Experience applying structured transformation, operating model, process improvement, and change approaches. Prior consulting experience is strongly preferred.
• Demonstrated ability to leverage AI tools to improve consulting delivery, along with an understanding of how AI can impact business processes, operating models, roles, governance, and organizational adoption.
• Bachelor’s degree in a related field and flexibility to travel to client or Perficient locations as needed., Leads enterprise organizational change management and transformation engagements, building durable change capabilities through Centers of Excellence, playbooks, manager-led practices, adoption metrics, and AI-enabled tools. Owns workstreams, client relationships, change strategies, stakeholder engagement, value realization, and roadmap development. Coaches junior consultants and client teams, supports proposals and practice development, and uses data to measure behavioral adoption and business outcomes. Requires Prosci ADKAR expertise, consulting experience, enterprise AI tool proficiency, and approximately 25% travel. Top Skills: Digital Ocm ToolsEnterprise Ai ToolsExcelImpact AssessmentMS OfficeOutlookPowerPointProjectProsci AdkarSentiment AnalysisStakeholder MappingVisioWord

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated., About UsPerficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.