Senior Epic Analyst

The Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.

• Bachelors Degree or 4 years of experience in IT
• At least 3 years of experience conducting build as an Epic Analyst
• Experience supporting large scale clinical, ancillary or business environments
• Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
• Strong knowledge of project management methodologies and ability to apply them to large scale system implementation
• AI exposure
• Rhyme and/or Availity experience
• Decision Tree Build
• Provider Record Maintenance (SER Build)
• Welcome Kiosk Build
• Referrals and Authorization experience/build
• Patient, Authorization, and Referral WQs
• Ticket Scheduling build
• MyChart support
• Epic Cheers support and build
• Epic Provider Finder