Computer Support Specialist

Leidos is seeking a Computer Support Specialist to join our team at the Pentagon in Arlington, VA. In this role, you will support end user hardware, asset and configuration management, and secure communications systems. You’ll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations., * Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.

• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.
• Active TS/SCI security clearance.
• One of the following certifications:
• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
• CISSP
• CASP
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .