Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

1 year minimum

Compensation

$52,000.0 - $94,000.0

Working hours

Regular working hours

Job source

jobs.military.com

Tech stack

VoIP System Configuration Desktop Computing Fat Client HP Thin Clients Issue Tracking Systems System Center Configuration Manager Service Pack Network Switches Hardware Debugging Servicenow

Job description

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.\n
• Perform network switch patching and configuration.\n
• Ensure security patches are current and successfully applied.\n
• Develop test specifications and procedures.\n
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.\n
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.\n
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.\n
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.\n

Requirements

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.\n, * Experience using ServiceNow Action Request System or an equivalent ticketing system.\n
• Proficiency with Microsoft business tools.\n
• Familiarity with Microsoft System Center Configuration Manager (SCCM).\n
• Excellent oral and written communication skills.\n

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