AWS production support and engineering

Senior-level AWS production support and engineering experience: 7+ years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5+ years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring.

• Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience.

• Advanced Terraform and infrastructure-as-code experience: 5+ years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments.

• Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules.

• Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services.

• Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments.

• Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred.

• Container platform and Kubernetes/EKS depth: 5+ years of experience with containerized workloads and 3+ years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns.

• Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments.

• Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms.

• Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration.

• Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling.

• Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.