Hardware Support Technician

Auditing Accounting Procurement Coordinating Supply Chain Issue Tracking Data Integrity Microsoft Excel Problem Solving Customer Service Microsoft Office Benefits Administration Employee Communications Human Resources Information System (HRIS), This role is responsible for providing front-line support for payroll partnership and employee benefits administration. It serves as a primary point of contact for employee inquiries, maintains data integrity within the payroll and benefits administration system, and supports vendor and system integrations., * Monitor daily and weekly inbound and outbound file integrations between payroll, benefits systems, and third-party vendors.

• Partner with Payroll, HRIS, and vendors to address file errors and ensure accurate data exchange.
• Monitor and respond to employee inquiries received through a shared email inbox, ticketing system, and voicemail.
• Provide timely and accurate guidance on payroll and benefit programs, including medical, dental, vision, retirement, life insurance, and disability.
• Research and resolve employee issues while documenting actions and outcomes within the ticketing system.
• Conduct routine audits and validations to ensure payroll and benefit records are accurate and complete.
• Investigate and resolve eligibility, enrollment, and data discrepancies resulting from system integrations.
• Support leave intake, documentation tracking, employee communications, and coordination with leave vendors.

• 1+ year of corporate work experience within a related field (Payroll, Human Resources, Benefits Administration, or Customer Service is preferred)
• Strong customer service, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Ability to manage confidential information and maintain a high level of accuracy and attention to detail., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Coordinating Communication Microsoft 365 Detail Oriented Microsoft Excel Customer Service Microsoft Office Personal Computers Business Valuation Financial Services Docking (Computers) Full Stack Development Business Transformation Ability To Meet Deadlines Verbal Communication Skills Troubleshooting (Problem Solving)

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Order Entry Specialist TEKsystems

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Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.