Senior Transition Manager

Our Transition Managers lead large service transitions, end-to-end, providing innovation in solution design, maximizing commercial benefit and delivering operational efficiency, whilst ensuring client expectations are met.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

• You will lead the transition input to our bids developing viable solutions, plans and costs, balancing commercial risk and price competitiveness.
• You manage the whole process of transferring services from incumbent service providers into Capgemini, ensuring service levels are maintained throughout.
• You run transition projects so that they meet agreed project and service level objectives, by the target dates, within the agreed costs.
• You develop innovative, comprehensive, realistic and effective plans that meet client needs and expectations.
• You operate in difficult, complex or political environments taking full responsibility for outcomes. You represent and promote the group internally and externally including at board level.
• You develop strategic partnerships and strong relationships with internal and external clients and maximize benefit for all the parties.
• You help shaping and managing client expectations to grow projects portfolio on the account.
• You lead and build effective delivery teams to meet business objectives and transition requirements.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Do you have experience in Negotiation?, * Proven experience delivering large-scale IT service transitions and/or large transformation programmes, ensuring service readiness, stability, and continuous improvement across complex environments

• Proven track record in client-facing delivery roles, managing senior stakeholders and ensuring high-quality outcomes across risk, vendor management, and continuous service improvement initiatives
• Strong commercial and business acumen, with experience managing programmes delivering £1m-£10m annual revenue, including financial control, negotiation, and client relationship development
• Broad understanding of managed services and IT domains (e.g. Cloud, Infrastructure, Service Desk, Cyber Security, SIAM), with the ability to operate across multiple service lines and offerings
• Experience supporting business growth and innovation, including client engagement, bid/proposal input, capability development, and leveraging technology to enhance service outcomes

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and Meet the minimum essential criteria for the role. *, To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.