Service Architect

Reed
Hampshire, UK
13 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Agile Methodology Business Process Model and Notation PRINCE2 Service Design UML

Job description

  • Lead and govern service design activities across the project lifecycle.
  • Review and assess HLDs, UML models, compliance statements, processes, and procedures.
  • Author and maintain service design documentation.
  • Conduct service impact assessments and define mitigations.
  • Support service transition, service readiness, and operational acceptance activities.
  • Design future operating models and governance frameworks.
  • Work closely with Solution Architects, Security, Test, and Delivery teams to ensure service stability and supportability.

Requirements

We are currently seeking an experienced DV Cleared Service Architect to support a high-profile programme within a secure environment. This role requires a strong background in Service Management, Service Design, and IT Architecture, with the ability to ensure solutions are operationally supportable and aligned to business requirements., * Active DV Clearance.

  • Strong knowledge of ITIL, ISO 20000, and ITSM tooling.
  • Experience with SIAM operating models.
  • Understanding of PRINCE2, Agile, UML, and BPMN.
  • Proven experience in service design, governance, and compliance management.
  • Excellent stakeholder management and communication skills.
  • Experience supporting service transition and operational readiness activities.

This is an excellent opportunity to join a major programme, delivering robust and supportable service solutions within a highly secure environment. Apply now for immediate consideration.

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