IT Service Operations Managers
RZ Group
Leeds, UK
4 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
£60,000.0 - £65,000.0
Working hours
Shift work
Job source
Tech stack
Information Technology Operations
Grafana
Servicenow
Requirements
This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement., * Proven experience leading 24/7 IT Operations, NOC or Command Centre environments
- Strong Major Incident Management experience
- ITIL 4 knowledge
- Experience with ServiceNow or similar ITSM platforms
- Strong supplier and stakeholder management skills
- Experience with monitoring/observability tools
- Confidence making high-pressure operational decisions
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.outsource-uk.co.uk
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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