Business Intelligence Analyst

The Business Intelligence Analyst supports the Americas commercial organization by transforming enterprise data into trusted, actionable insights and measurable process improvements. Reporting to the Business Intelligence & Analytics Manager, the role partners with business functions and enterprise IT to deliver effective analytics tools, KPI governance, process insights, and data-quality improvements.

Business Performance & Process Improvements

• Analyze commercial, financial, CRM, and operational performance to identify material exceptions, bottlenecks, and execution gaps affecting revenue, margin, productivity, service, or working capital.
• Diagnose root causes using segmentation, variance analysis, funnel analysis, cohort analysis, process mapping, and targeted investigation rather than relying only on descriptive reporting.
• Translate findings into prioritized actions and partner with accountable business owners to implement approved process, workflow, or operating changes.
• Establish the baseline, target, owner, measurement period, and value hypothesis for priority initiatives; track realized revenue, margin, savings, productivity, adoption, or data-quality impact.
• Facilitate requirements, root-cause, and action-planning sessions with frontline employees, functional leaders, technical teams, and executives.

Analytics & Data Quality

• Develop and maintain governed Power BI analytical products that highlight drivers, exceptions, risks, opportunities, and required actions, not only historical results.
• Create role-specific scorecards and self-service experiences using clear KPI definitions, intuitive navigation, appropriate drill paths, and documented business logic.
• Validate calculations, relationships, data grain, refresh behavior, security requirements, and source-to-report reconciliation before release.
• Monitor adoption and decision usage; improve, consolidate, automate, or retire reports that do not support a defined decision or business process.
• Prioritize requests by business value, urgency, strategic alignment, effort, and data readiness to prevent low-value ad hoc reporting from displacing higher-impact work.
• Analyze Dynamics 365 user behavior, opportunity-stage discipline, pipeline completeness, sales-cycle duration, account coverage, activity quality, and process adherence.
• Identify CRM data-entry friction, incomplete records, duplicate entities, inconsistent definitions, ownership gaps, and workflow issues; coordinate remediation with process owners and enterprise IT.
• Profile customer, product, vendor, pricing, opportunity, and activity data; maintain data-quality scorecards and monitor corrective actions to completion.
• Define KPI standards, business rules, preventative controls, and data-entry practices with designated data owners to improve data quality at the source.
• Document metric definitions, calculation logic, assumptions, data limitations, ownership, and escalation paths for critical analytical products., The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

• Bachelor’s degree in Business Administration, Data Analytics, Information Systems, Finance, Economics, Engineering, Supply Chain, or a related field, or equivalent relevant experience.
• 5+ years of experience in business intelligence, commercial analytics, process analytics, CRM analytics, or a related analytical role;
• Experience in B2B industrial manufacturing, logistics, or distribution is preferred.
• Advanced Power BI capability, including DAX, Power Query, semantic-model interpretation, data validation, drill-through design, performance optimization, and user-centered dashboard design.
• Strong SQL skills for data extraction, reconciliation, profiling, , and validation across data warehouse or lakehouse environments
• Strong commercial and financial acumen, including revenue, gross margin, price, volume, mix, conversion, retention, productivity, and cost-to-serve concepts
• Hands-on experience with data profiling, duplicate detection, business-rule validation, root-cause remediation, data-quality scorecards, and data-governance practices.
• Working knowledge of dimensional modeling, data grain, table relationships, hierarchies, KPI logic, data lineage, and master data.

Interpersonal, Communications and Influencing skills:

• Strong stakeholder-management skills, including prioritization, expectation setting, workshop facilitation, documentation, and transparent communication of data limitations.
• Comfort working across cultures and organizational levels throughout the Americas, from frontline operations to executive leadership.
• Ability to influence stakeholders, challenge assumptions constructively, and drive follow-through without direct authority.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Problem Solving
• Analysis Skills
• Detail-Oriented
• Adaptability
• Sense of Urgency
• Time Management
• Resourcefulness

Independence

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date., The annual salary for this position ranges from $75,000 - $90,000 and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate’s experience, qualifications, and/or skillset.

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.