Onsite Computer Support Technician

BAE Systems
Nashua, NH, United States
17 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$57,319.0 - $91,710.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Network Architecture Network Routers Wireless Application Protocol (WAP) ServiceNow IT Service Management Computer Equipment Information Technology

Job description

This position is to fill a opening within a local team of 6 and an enterprise Field Support group of 175 across the US. As a team member you will perform a multiude of desktop tasks including but not limited equipment installs, supporting general maintenance and break-fix activities, equipment upgrades along with providing software installs and support. The environment you will be supporting is as diverse as it gets, from complex engineering labs, to production floors to finance and every other function you can think of. Employees in this field need to maintains effective customer communications and relations, provide onsite training of customer support personnel and even may be needed to provide Service Desk support during surge periods. BAE Systems offers a limitless amount of growth opportunities for anyone willing to work hard, take advantage ot learning oppurtunites and be visible.

Requirements

High School Diploma and 5 years work experience or equivalent experience

Extensive knowledge of PC Hardware

Extensive knowledge of Window OS (Win10 Win11)

Excellent Working Knowledge of M365 and OneDrive Environments.

Excellent verbal and written communication skills.

Working knowledge of network infrastructure network routers, switches, WAPs, protocols

Working knowledge of Linux OS

Preferred Education, Experience, & Skills

Associates Degree in Information Technology or Computer Science with 3 yrs. experience

Bachelor Degree in Information Technology or Computer Science with 2 yrs. experience

CompTIA A certified

Working knowledge of ServiceNow ticketing system.

Benefits & conditions

Full-Time Salary Range: $57319 - $91710

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

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