Product Owner

Join our innovative digital team as a Product Owner, Customer Analytics, and drive the next generation of personalized customer experiences. You’ll lead the delivery, adoption, and optimization of customer analytics capabilities, enabling data-driven personalization and experimentation across digital channels. If you are passionate about customer insights, digital measurement, and agile product ownership, this is a career-defining opportunity to impact business outcomes and customer journeys.

Responsibilities

• Champion the agile development lifecycle, leading sprint ceremonies, product demos, and release planning.
• Define, maintain, and prioritize product backlogs; translate business needs into actionable epics, user stories, and acceptance criteria.
• Collaborate cross-functionally with Product, Marketing, Analytics, Engineering, and Experience teams to build and enhance customer analytics and personalization frameworks.
• Drive the implementation and governance of Customer Journey Analytics (CJA), Adobe Target measurement, and A/B testing strategies.
• Ensure analytics solutions deliver actionable insights on customer behavior, engagement, and retention to inform product enhancements.
• Partner with stakeholders to establish measurement requirements, KPIs, and standardized reporting for personalized digital experiences.
• Lead continuous product improvement cycles based on data insights, user feedback, and experimentation results.
• Act as the primary liaison between business stakeholders, analytics, and engineering teams, managing dependencies and facilitating prioritization discussions.

Bachelor’s degree in Computer Science, Engineering, Business, or related field.

• 4+ years of relevant work experience with at least 2 years as a Product Owner in an agile (scrum) environment.
• Proven experience in digital or eCommerce settings; Martech and Adobe Journey Optimizer expertise are must-haves.
• Proficient with tools such as Jira, Confluence, Figma, and SharePoint.
• Demonstrated leadership in agile environments-facilitating ceremonies, backlog management, release planning, and user story development.
• Strong collaboration, communication, and stakeholder influence skills.
• Analytical problem-solver with a passion for experimentation and continuous improvement.

Preferred Skills

• Experience implementing and optimizing personalization using Adobe Experience Platform.
• Familiarity with Customer Data Platforms (CDPs) and advanced data segmentation strategies., martech personalization CJA are must haves

Opportunity to lead high-impact, customer-facing digital initiatives.

• Dynamic, collaborative, and growth-focused work environment.
• Work with cutting-edge Martech and analytics technologies.
• Flexible/remote work options available.
• Enhance your career with exposure to leading digital transformation and personalization strategies.