IT Manager

• Take ownership of our internal systems, infrastructure, devices and applications, ensuring technology remains reliable and fit for purpose.
• Administer Microsoft 365, including user accounts, licences, permissions and access, alongside configuring and maintaining networks and Ubiquiti equipment.
• Resolve hardware, software and connectivity issues while identifying recurring problems and implementing effective long-term fixes.
• Manage equipment configuration, upgrades, replacements and maintenance, keeping accurate records covering assets, licences, suppliers and system access.
• Strengthen security controls, backups, access arrangements and business continuity measures to protect our operations and reduce risk.
• Plan and deliver technology upgrades, migrations and improvement projects, while preparing equipment and attending client sites to support installations.

Technologies:

• Hardware
• Support
• Microsoft 365
• Network
• Security
• Office 365

More:

We are seeking a hands-on IT Manager to take ownership of the technology behind a busy, growing business. This is not a people-management role; instead, you will be our internal technical lead, working independently across infrastructure, Microsoft 365, networks, security and support while also supporting client site installations. The role offers genuine ownership, visible day-to-day impact, variety across modern technology including Ubiquiti networking equipment and Microsoft 365, and the opportunity to lead upgrades, migrations and practical improvement projects. We offer full-time hours, Monday to Friday, with flexibility to support occasional client installations or critical work outside standard hours.

• Hands-on experience across infrastructure, systems administration, networking and technical support.
• Strong working knowledge of Microsoft 365 and related technologies.
• Practical experience troubleshooting hardware, software, network and connectivity problems independently.
• Experience with areas such as Ubiquiti equipment, cybersecurity controls, backups, access management, system upgrades or migrations would be valuable.
• A full UK driving licence.
• The ability to communicate technical recommendations clearly to technical and non-technical stakeholders.