(Senior) Privileged Access Management (PAM) Support Engineer - CyberArk

iC Consult GmbH
Essen, Germany
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Languages
English, German

Tech stack

Microsoft Windows Information Technology Operations Linux System Administration Log Analysis Systems Integration Cyberark Software Troubleshooting

Requirements

(Senior) Privileged Access Management (PAM) Support Engineer (m/f/d) - CyberArkJoin our Managed Services team as a (Senior) PAM Operations Engineer (m/f/d) - CyberArk - either on-site/hybrid at our locations in Essen, Frankfurt, Karlsruhe, Munich, Oberhaching, or Stuttgart, or flexibly remote in Germany.Your Responsibilities:Administer, operate, and troubleshoot CyberArk environments (Vault, PVWA, CPM, PSM). Manage privileged accounts, platforms, and target system onboarding. Handle incidents, service requests, proactive issue resolution, and root-cause analysis. Collaborate with infrastructure, application, and third-party teams on integrations. Support patching, upgrades, and new CyberArk implementations. Ensure security compliance, audit readiness, and maintain technical documentation. Your Experience:Several years of hands-on CyberArk experience with strong knowledge of PVWA, CPM, and PSM. Experience in Windows and Linux environments. Strong troubleshooting, analytical, and log analysis skills. Background in IT operations; ITIL knowledge or certification is a plus. Excellent communication and stakeholder management skills. Independent and proactive working style with a strong service and customer focus. German at C1 level is mandatory; English skills are an advantage. Location(s)GermanyEssen, Frankfurt am Main, Karlsruhe, Munich, Oberhaching, StuttgartWork ModelHybrid, RemoteCareer LevelProfessionalFunctionIdentity Security Consulting, IT Support & Operations

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