IT Network Technician

customers. This role is critical in maintaining the stability, security, and availability of Internet services., * Troubleshoot, diagnose, and resolve network connectivity issues involving switches, routers, and firewalls.

• Install, configure, and maintain network hardware including switches, routers, firewalls, and related infrastructure.

• Monitor network performance and proactively identify potential issues before they impact users.

• Assist with network upgrades, migrations, and expansion projects.

• Configure and maintain VLANs, routing, and switching.

• Perform cabling, patching, and physical network infrastructure maintenance.

• Document network configurations, diagrams, procedures, and changes.

• Support VoIP and unified communications systems.

• Work with vendors and service providers to troubleshoot circuit and connectivity issues.

• Ensure compliance with company security standards, policies, and best practices.

• Respond to network-related outages as needed.

• Networking: Knowledge of TCP/IP, VLANs, routing, switching, DNS, and DHCP.

• Network Hardware: Experience with routers, switches, firewalls, wireless access points, and telecommunications equipment.

• Monitoring & Troubleshooting: Familiarity with network monitoring tools and packet analysis.

• Communication: Strong interpersonal skills with the ability to explain technical information to both technical and non-technical users.

• Problem-Solving: Strong analytical, diagnostic, and troubleshooting abilities.

• Documentation: Ability to create and maintain accurate network documentation.

Requirements

• Must have the ability to lift up to 50 lbs.

• A Valid Driver’s license

• High school diploma required; Associate degree, technical certification, or 2+ years of relevant networking experience preferred.

• General understanding of network design, IP addressing, subnetting, and network protocols.

• Experience configuring and troubleshooting switches and routers preferred.

• Technical and mechanical aptitude.

• Strong communication skills and ability to work effectively in a team environment.

• Ability to manage multiple tasks and prioritize workload effectively.

• Periodic travel for job duties, site installations, and training.

• Industry certifications such as CompTIA Network+, Cisco CCNA, Juniper JNCIA, or equivalent are a plus.